Charles Brown purchase of a F150 extended cab 2018
by Charles Brown from Scottsdale, AZ
December 4, 2018
The salesman, whom I have forgotten his name was outstanding. He drove with me to get my second trade in and drive it back. We then found the truck on the lot across the street I wanted. I met with the sales manager and the senior manager. They were both excellent. I made the deal. We always would want more for our trade in but I felt all three gentlemen took good care of me and I am happy with the purchase. I was shocked that my credit score of 810 only got me an interest rate of 5.5%. I contacted several lenders last week and was offered 2.5%. Would like to waive the prepayment penalty and not pay so much interest on my first payment if possible. Other than that, I was very pleased. My very close colleague is former President of Ford Steve Lyons, and I told him the same info after my purchase.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
My experience with carvana was and still is very good. I wanted to sell my can a few months ago and Madison was super nice. Undirtunately I had to cancel the sell bc of personal reasons. Now I???m again in the process of selling and Madison is super patient with me and so nice!
Disappointed in level of service this year at Auto Nation. Been a customer since 2007.
Waited 15 minutes before service person came to help
Car was done but waited 20 minutes before paperwork was completed
Customer service Person was very nice (Isiah)
Matias was great , even though i did Spend quite sometime at the dealership he was able to keep me happy and satisfied the entire time i was Here at the dealership! Highly would recommend this car dealership to all!
My experience with Bell Ford was great!! My car salesman was Robert Cahn. He was very knowledgable and friendly and very helpful in helping me to choose a vehicle. He was awesome!! Would definately tell other people to go to Bell Ford!! This place rocks!!
This Ford dealer rocks! From the start with our salesperson Joe Corella going to finance with Elmo and ending with our trailer hitch transfer with Paul, the whole experience was great. No pressure, we're here to help was the attitude of all these folks. I'm really looking forward to working with Bell Ford as time goes along.
I bought a car last week , Guy.baram was the sales rep and he just been very professional, kind , nice and polite ... made my purchase go smooth and fit for my needs ... totally recommend , guy is the right guy for your needs.
We are looking forward to dealing with Aimee Deen and making a deal. Been coresponding by phone. Aimee has gone beyond our expectations for a sales person she is knowledgeable and has the patience of a saint. Rideo Ford is living up to its fine reputation.
Mirna did an outstanding job in keeping me informed about the status of my vehicle. I brought it in for a 10,000 mile service, and they discovered a serious corrosion problem with my battery. The battery and wire harness had to be replaced. Mirna kept me up to date through the process as it turned out to be a time consuming process to install the wire harness. But I am grateful it was discovered while I was at the dealer and that they could repair it.
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