Our salesman was Christopher Santiago, I made him aware that I had a limited amount of time because I had to go to work. He expedited everything and got us in and out in no time. He was professional and courteous and made us feel like we were family! I will definitely be returning!
Chuck helped us not only find the truck we were looking for, but was courteous, friendly and, most importantly, didn't try to talk us into getting a car or van we didn't want. We got a call and an email to check up and see how everything was going, but they didn't go overboard with it. Overall it was a great experience.
Robert is a quiet man being that he is not pushy to seal the deal. He gave me all the info i needed in order to make the best decision for my budget and woked it through to management. I have a Ford Edge i love and am excited i was finally able to get an SUV. Initially I Leased thru him and then purchased the vehicle at lease end. Ive had the Edge 3 yrs so far and not a hint of trouble. I so bery much love driving it plan to keep this for another 10-12 Yrs atleast. Thank you Robert and your finance team.
I cannot thank Christian and Cody enough for making the deal happen and putting me in my car. After a few mishaps, once Christian & Cody got involved it went very smoothly. Christian is amazing, well spoken and easy to develop a relationship with based on up front & honesty. Crucial in the car buying experience. Even finance was a breeze!
Overall 4 stars. Didn't give it 5 stars only because I dropped off my car at 9:45am for a 10am apt. Had some errands to run and asked if they could wash it once oil change was complete since i was in no hurry, (remember -I was dropping it off). I got a call back about 2pm that it was ready but we were still running errands, I asked what time they closed. I was told 5pm but to be there by 4:30. We arrived at 4pm and after letting the counter person know i was there for my car they realized it hadn't been washed so they said it would be a quick 5 minute wash, I waited approximately 20 minutes! Not a big deal but my car was ready at 2pm and you waited until i arrived to go wash it??? So not really a big deal but just wished it would have been done before i arrived but in the end it was a free car wash. Gave the facilities 3 stars because major renovation is occurring but I'm sure once it's all complete it will be great. So overall 4 stars.
The worst part was they had to get my truck from another dealership in Corpus and so I really felt pressured into signing and I had not even actually seen the truck but from a picture so then they told me it would be delivered the next day(Wednesday) and all I had to do was come in look at it give my keys up and take the new (paperwork signed) but the truck did not get delivered and was told it would be there in the morning(Thursday) but again it did not show and the sales person informed me the driver was minutes away on the Beltway at 2:30 PM so I showed up about 3:30 or 4:00 and still know truck and the sales person even showed me the texts from the delivery company and even the delivery company boss said she had know control over the driver (ridiculous)but the truck did finally show up about 5:30 or I really did not like driving my truck around for an extra couple days because someone almost ran in to me and I don`t think you would have given me $25000.00 for a wrecked truck on otherwise the sales person was helpful and courteous.
Awesome experience. Quick swift and easy, just like they advertised. One of the best experiences I had while in the process of buying a vehicle. My sales associate was knowledgeable (Heather) if y’all go tell her I sent ya. Plus I was trying to get a used car and she helped me get into a brand new vehicle!
Mr. JC Robinson was an excellent salesman. He look up my vehicle and got me just what I wanted. If I had to do it again, I would chose him. We have brought vehicles from him in the pass and each time we were satisfied. And I would recommend him to my friends and family.
My salesperson was very helpful and friendly while taking care of my truck purchase. Unfortunately, another salesman tried to hide the truck from us so he could show it to a customer coming in after me. Very unprofessional! I had driven 5 hours for an appointment to see this truck and had to wait to see if it was available. Other than that, the only other problem was the ongoing construction. This caused a problem for me in finding the right portable building to meet my salesperson. Had a nice test drive, met a couple of managers, was presented with a lower sale price than I first was given and received a fair offer for my trade-in. A lot of paperwork, but that went pretty smoothly and the business manager that did the title and contract paperwork was also friendly and professional. All in all, after the first few snafus everything went pretty well and I left in my new truck very pleased.
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