I was shopping for a car that was listed and verified it was still listed. I went to go look and couldnt find it(was Sunday). I emailed asking about it as we wanted to buy it. I got a call monday saying it was sold friday but no ome bothered to take it down online. Very frustrating.
I found the Jeep I wanted online at multiple dealerships. I chose Adams Jeep because of the family atmosphere. Mr. Keith Cook contacted me once I gave my information and it was all downhill from there. He did not continually contact me as you would expect most car salesman to do, but he gave me the time I needed to work out the details. Keith was as friendly and professional a guy you would ever want to buy a car from. I would recommend Adams Jeep and Keth Cook to all my family, friends, co-workers, etc. The easiest car buying experience ever!! Thanks!
As always the friendliness and level of service was excellent. The work was done in a timely fashion and we were in and out in less than an hour. Also as always I do believe the level of service should be matched by a courtesy of vacuuming the interior--this is my only caveat to a great experience.
White Marsh CarMax treated me excellent. After being married for 34 years,I had never bought a car on my own. My husband had done all the dealings for all our cars. He passed away 11 months ago. It was certainly a big life issue for me. My salesman Zack was very professional and not pushy at all.My daughter has dealt with Carmax for her cars in the past. She convinced me to try them. I can say I was not let down in any way. I traded my car and bought a 2016 Toyota Rav4. Very low mileage and like new.Drives so smooth. If I ever need a car in the future, Carmax will be my place to shop. Thank you for making my First Car buying experience a pleasure.
We had a great experience with our salesperson, Marty Swank, at Carmax, White Marsh. He was very professional, knowledgeable and not high pressure. We went in for just an appraisal of our car. He ended up changing our mind from a new car to buying a car from Carmax. We bought a 2016 Subaru Forester. It had everything I wanted and more affordable. It also had very low mileage. We are very satisfied with our purchase.
Had a great experience purchasing a used 2010 Honda Odyssey. Sales associates were helpful, knowledgeable and not pushy. Sales managers and business office associates were likewise friendly and customer service oriented. We had a couple of repair issues to take care of before taking final delivery and it was all handled well. The real test came when we made use of the 5-day no-hassle return policy 2 days later after an episode of unexplained severe shaking, which destroyed our confidence. We had the same great friendly customer service on the flip side! Would definitely go there again for the sales experience - don't blame them for the car's issues.
If you need answers about cars with honesty and no pressure, call up Carmax. It helped that they had the best price for the car I was looking for by several thousand dollars. Their straightforward approach and excellent customer service gave me the confidence to hard-bargain other dealers since I knew I could just go to Carmax if others couldn't match my demands. I have not visited the dealership and only interacted by phone and email, so I can't speak to the facilities or buying process.
I bought my second car from Eurostar and it was another great experience. They are not the typical used car lot- they care about the cars as if they were their own and want to find good homes for them!
Buying a car doesn’t have to be about who wins and who takes the L. The 3-T’s Tom, Tony and TJ were nothing short of stand up Gentlemen whom showed patience with my concerns and questions. When the time came to close the deal they assured me of the quality they stand by and within my purchase. If and when you’re in the market for a first-class vehicle at sensible cost visit The Euro Auto Group and tell them I sent you. (And No I’m Not Being Paid For This)
Syed was awesome. Very professional and efficient. Got a preowned Tesla which are hard to find. Super clean. Runs great. There was only one key but they brought the second key in the next day. Highly recommended!
My car buying experience at this dealership was excellent! The manager really looks out for your best interest. He went over and beyond to make sure I left with the car I really wanted. All the staff are friendly and personable. Overall, great buying experience. Would definitely recommend to anyone!
Ok I will recommend this dealer to a friend
Fast service good good time service good time and good service great service thanks to you
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