We have been dealing with Forresters for over 2 decades and would never want to purchase from any other dealership. They welcome you as a friend and are always very helpful and very knowledgeable about all their vehicles. We always work with Travis Mummert and the only rating we can give him would be an A++. Travis is always ready to explain everything you need to know about the new vehicle. He cares about giving you as much time as you need to fully understand everything about the car. He has brought cars to our home for us to test drive in order to keep us from making a trip to Forresters. He has made special trips to our home to help putting the garage door in sync with our new car. We appreciate the time Travis takes to find the best deal for us. He???s extremely knowledgeable about special deals and rebates that apply to the car we???re purchasing. Travis doesn???t stop contacting us after the car is purchased. We know he will call us periodically to see how the car is working, if we???re happy with it and if we have any questions that he can help us with. We never consider buying a car other than a Lincoln because of its performance and comfort, but even more importantly, we have developed a loyalty to Forresters. They always make you feel like you???re a part of the Forresters family. And we don???t think we will ever find a dealer who we can trust the same way we trust Travis Mummert. I very honestly give the top rating possible.
Stopped in to kyners auto sales inc. and was so impressed with the car I looked at, as well as the way I was treated by the staff, I purchase the car. The car was exactly as it was described, beautiful and phil, my salesman, was excellent. Phil, along with all the other employees I came in contact with, were all very kind, respectful and professional. I highly recommend kyners auto sale inc. the next time you are in the market for a used car.
I bought a 2013 VW CC from Julian and Prime Auto.
I am also is the Customer Service industries and was recently used as an example of authentic service purpose through out the Mid Atlantic. That being said, Julian has surpassed any expectation I had from a car sales man. He was by far knowledgeable, willing to help and approachable.
I would recommend this shop to everyone! I shall also be returning for my next purchase.
NEW CAR PURCHASE: Tim Moats was excellent to work with. He was recommended by a friend. I called on Tuesday and discussed what we wanted to purchase and ask if we could schedule an appointment to meet on Wednesday. Tim was scheduled off the Wed before Thanksgiving but came in to meet us. He was excellent thru the entire deal. The evening of delivery he took time with my husband to review all the options, paired his phone, explained each feature in detail and filled vehicle with gas (38 gallon tank!). Picked up on a Thursday and he called on Saturday to see if we had any questions or concerns. This is our 6th Toyota and Tim made vehicle purchase one of the best.
The was the easiest new car purchase I have ever had. The trade value was top notch and the purchase price was competitive. I expected resistance on the price I was expecting to pay, they matched the best deal I negotiated with by another dealer further away. This is a car dealer, and yes they are in it to make money. Be informed using all the resources available and don't expect to be deserving of any more, haggling make a car buying experience miserable.
This is my 2nd purchase from Prime Autos. Julian is very knowlegable about the car business and is very fair in negotiating a price on a vehicle. The entire process was smooth and easy from financing to getting registration. I would highly recommend Prime Autos of Hagerstown.
by CINDY K KELLER & BRAD E KELLER from CHAMBERSBURG
February 10, 2018
First I need to say that my Eco Diesel was a bust BUST but when I traded that in and got my 4th Dodge Ram 1500 gas engine this experience had to be the best one ever. Keith Morris worked out one heck of a deal!! Eric Del Rosario was one of the best salesman I have EVER dealt with (before, during AND after), and Jason Headley went above and beyond with my credit. He even stayed late. I've never had an issue with the dealership (even when dealing with the ecodiesel, but that's why they quit making them in 2017.
Keith didn't have to do all he did, but he really helped us out because of all the things we dealt with. Eric texted me and kept me in the loop no matter what was happening since he knew my work schedule was so crazy! And like I said before Jason stayed late to work out THE best possible deal for my family. I couldn't be happier with what all they did for us!
This was our second time working with this dealership and have developed a nice working relationship with Mark Brenneman. We have come to TRUST this employee because he's very knowledgeable, honest and great to work with. Although we were buying a USED car, Mark treated us with a great deal of respect. We forgot to check a small compartment in our previous car and called a few days later to ask if they found a tire checker and a small coin dispenser in the car. He said he would check it out. It had been a couple of days since the sale and the compartment was already cleaned out. When we stopped by the dealership, Mark presented us with a NEW and BETTER tire checker and even an envelop containing small change to replace what might have been in the small compartment. We was truly thankful and impressed! He certainly went far and beyond what he had to do. We hope to reward his kindness and wonderful service by encouraging others to check out Mark and this dealership. By the way, he called a couple days later to see if we had any questions about all the workings of the car that he had previously gone over with us. Great experience! Thanks Mark! Bob and Sandy
My wife and I purchased a used car for our teenagers and were very happy with the way we were treated by Ryan and Chad. No pressure transparent, relax buy.ing experience. The car was very clean and priced below the Kbb suggested retail I would strongly recmend this business to my friends. These guys have it right!!! Thank you..
The workers there were so kind and very helpful that I was able to get a car the day I went. Thanks to Kathy I got an amazing car with a great deal.
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