In 12 years we have bought 6 new or used cars in our area. Each time we've shopped @ Hoffpauir (to keep our $ local) and each time we have left the dealership (after conversations over several days) without any reasonable deal and feeling entirely unappreciated.
The service and sales staff always go out of their way to take care of my needs in an efficient and satisfactory way. I can count on them to get me back on the road as quickly as possible, and to feel confident about the services provided. They are always friendly and helpful, and it is a pleasure working with them.
I have bought a lot of vehicles over the years and it has always been something I dreaded. Kimberly made it all so easy, and so comfortable with no pressure at all. The best car buying experience I've ever had!
I must say my buying experience at Automax Killeen was great one to remember. Niki on sales team was super friendly and very knowledgeable. She was able to answer all my questions on the spot. Will from financing was friendly and found a competitive rate in a timely manner. I would recommend this dealership to friends searching for a new/used vehicle.
I had a pleasant experience with the service department on my vehicle with The Works special, an oil change, tire rotation, brake inspection, belt inspection, and a wash. My advisor was Frankie Garcia . He was very courteous and helpful, going above and beyond the normal. A great help to me.
Sales experience was good, Tim White was nice and polite through the transaction. The vehicle only had one key and I asked about checking into another key. Seems they just forgot about it and me after the sale. I basically felt ignored. They have finally contacted me with a few options. I feel this part of the process could have been better.
Brandon Garcia was nothing but amazing! He answered all my questions, ALWAYS returned my calls, and made my purchase a breeze. I would highly recommend him and the dealership! The finance dept was quick and had paperwork ready for me to sign, so there was no waiting!
Great sales and customer service. Everyone was helpful and very friendly. The price on the vehicle was very fair right off the bat so I enjoyed not having to haggle. They were also very accommodating when I made some last minute changes. Would definitely recommend going out there even if it's a bit of a drive from where you are as it was for me.
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
The information on vehicles provided in this service is supplied by the seller or other third
parties; Cars.com is not responsible for the accuracy of such information. Cars.com provides
service and materials without representations or warranties of any kind, either expressed or
See our terms of service for more details.