My wife's new car kept dying on her & my two year old! Service department tried convincing my wife that it wouldn't hurt to drive the dying, messed up car back home & drive it through the weekend. After all it was still under warranty so if she left the parking lot & the motor blew up it would be covered.
However (Piresa Willis)the lady who sold us my wife's car! went above & beyond to get my wife & daughter home safely.... Thankyou Piresa willis & whoever helped in getting my wife & daughter home safely.
Mrs Mary was excellent to work with. She was able to get me in the vehicle I wanted at the cost & payment most suitable for me. She had everything prepared prior to me getting there. Closing on the deal was very fast. I was there a total time of maybe 30 minutes. I highly recommend her to anyone looking to purchase a new vehicle.
I bought a car there in 2015. The car has a few more miles now of course, but non the less an outstanding, reliable, clean car from the start. No problem with it still. I made a good choice with this dealership!!
I absolutely love this place. Nathan and David, You Guys are Awesome. Will definitely recommend others to you really soon !! Customer Service was Amazing and I enjoyed every second there. Walked in less confident and Walked out Smiling for Joy! The world is full of crazy people, thank God you guys made this girl smile :) Thanks again
Need a car or truck??? YOU NEED TO GO TO CHEVYLAND!!!
by KHendricks59 from DealerRater.com
November 20, 2018
And when you Go to Chevyland???.ask for Justin Boyles! Justin was/is an awesome sales person. He really LISTENS to US, what WE were looking for, what OUR goals were as to our car buying experience and most importantly, where WE wanted to end up financially which is everyone's bottom line. Justin didn't seem to spend the endless time we've all had to endure at other dealership's trying to convince us to buy something 1. above our means and also 2. that we didn't want or need and finally 3. come to see/test drive/purchase. Justin truly cared about what our needs were and worked hard to ensure those needs were met. I've since told multiple people about Justin, his empathy, his care and concern for his customers and his willingness to get you in the car you not only came to see but wanted to leave in. Thank you Justin for all your help. Personally this is the second car I've personally purchased from Chevyland and the ease and convenience of it all there is really exceptional. Go check it out and see for yourself!
Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
A very pleasant and positive experience with the vroom team. We found a car we liked and it was about to ship when they did the final inspection which they found an issue with the engine. At that point they called and let me know. We picked out another vehicle went through the process of signing everything with that one and went through final inspection. Within signing for the second vehicle and having it at our house was 7 days. Everyone on the team was very responsive and quick to answer any phone calls or emais. Overall very happy and will consider vroom again in the future. One thing that would have been better was if they did the inspection before the vehicles are on the site or before the paperwork is sent out just so it doesn???t waste as much time if the vehicle doesn???t pass inspection.
Made my car buying experience fast and fun had a good time talking about his older days and him cracking many jokes this guy was funny put me and my two kids in a car that is reliable and even had me have it checked out by a mechanic before I purchased which some dealers around won't let me do that because I'm a girl
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