I had the pleasure of working with Michael King at Marino PM for a recent trade in and purchase. I live in NJ and Marino is in Florida which made me a bit nervous until Michael told me what a large internet business they have and that they ship cars all over the country.
I sent them pictures of my old car and they valued the trade correctly from the get go. That has never happened to me before without going back and forth with the manager and having all the games played that we have all come to think is normal business. Well, it is not. Marino did NONE of that. They made it clear to me that they wanted to build a long term relationship with me and not just make a sale. Then backed that up by making this transaction as stress free and easy as possible.
Michael not only paid for the shipping for the trade and car I bought in a covered flat bed truck but they organized the whole thing, followed up with the trucking company and kept me informed the whole way.
Michael and Marino earned a long term customer and I cant wait to tell my friends about my new friends in Florida when they need a high end car
Was looking for a nice used Range Rover Sport. Luxury Auto had the perfect choice (I was looking for a very specific color combo). Not only was there no pressure to buy, when I asked about the condition of the brakes on this vehicle they had their mechanic re-inspect and install new rotors and pads! I will go out of my way to find a reason to buy from this dealer next time. When they move to their new location (late 2017...early 2018??) they should have a facility that truly matches the high level buying experience I had. Very pleased with my experience!!
Chris was a great person to deal with for my first Ferrari purchase. It was a great pleasure to do business with this dealer along with Chris as the backbone of the company. I will plan on doing future business with this dealership in the future and will definitely refer my friends as well. Thank you again :)
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