James Bailey and Miguel Granados from Vernon were both very helpful with my purchase of a 2019 Ram 1500 Longhorn. I'd recommend to anyone looking to buy a new truck - check Vernon's prices and consider them for your business.
If you're buying, call Brian Giroux. If you're taking your car in for service, use Alan Solis. I've purchased two cars from BMW of Austin; both of which were great experiences. Brian was knowledgeable, helpful, not pushy, and was super polite to me, my wife, and daughter each time. Alan Solis in service is also amazing. He's kept me informed every time I take my car in, made sure I had a loaner if it was a longer appointment, and breaks down what can wait, and what needs to happen now. Both of these guys are phenomenal and I HIGHLY recommend them.
This dealership made the buying experience extremely pleasant. No pressure sales, experienced Sales Reps who are attentive to the customers needs. From start to finish this was remarkable experience. We highly recommend Sam Pack's Five Star Ford!!
We went to AllStar Nissan with less than 24 hours left to buy a car because our rental had to be returned the same day. When we arrived we were greeted by Patrick Hebert and he took us to his desk and wrote all our questions and concerns down and got us started with the process. We wanted the 2018 Pathfinder, everyone at Nissan was more than helpful and accommodating to our circumstances and they were able to help us secure the Pathfinder at a great rate! Thanks AllStar Nissan!
We were on vacation from Nyc with my wife enjoying West Virginia when our car started shaking and baking and could barely move without severe shaking. Being that this was our sole means of transportation too as well as BACK from our trip we were distraught and didn't know where to turn. This is where Mike in charge of the service desk and Nissan stepped up and in. After explaining our dilemma to him even despite there shop being very full and busy with other repairs, Mike prioritized our car. Took some doing to find out what was wrong but after some serious diagnostic challenges it was concluded to be the rear drive shaft. Parts were ordered and our car was fixed within two days time. All the time Mike coordinated with us a car rental place so we could still enjoy our vacation, supplied status updates when I called which was several times and again had our car repaired as soon as possible. This was important to us as if its early in the day when the parts arrived and car repaired we would not have to spend more money on a hotel as we would have had to pay another night if it had not been repaired early in the day. His patience with us, kindness and empathy went a long way to turning a bad situation into a bearable one. He even assured us we would be fine the trip back 570 miles to Nyc with a new rear drive shaft, and we were!! Car ran like a top and we arrived home tired but safe and sound. Hats off to Nissan and their mechanics, employees and especially Mike at the service desk for showing us some southern hospitality and great customer service in our time of need.
We went in there without planning, just trying to find a reliable car with reasonable price for my brother who came to the USA on a green card visa. My brother can???t get a loan because he has no credit history yet. The dealership were so helpful in finding him the car with the price range that he can afford. Thank you so much for your help guys.
Your customer service has reached a new high at this dealership. I'm happy with my purchase, and delighted with your service. No fibs, and great problem solvers. You are the best, of the best. Fred Foreman
It was my first time purchasing a car and Jorge was my sales associate. He made the whole process very pleasant and stress free. He went above and beyond by answering all the questions I had and even staying after hours to make sure I had a satisfactory experience. I totally recommend him to whoever is looking for a car, even if is your first time doing it like me. He was very professional and carismatic too
Sheehan Buick is first rate. In have been working with this dealership for at least twenty years. During that time I brought and/or leased Pontiac's as well as Buick Regal's. They are all professionals who are truly interested in working with the customers. Jeff is a true professional who goes out of his way the ensure the best possible service as well as working with you. Over the years that I have been dealing with the Sheehan, I love that there is no pressure. I would also like to recognize Matt who works with you on the finance side of the purchase. Again, another true professional.
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