Great communication good details and very professional highly recommend. Very easy to maneuver through to find ideal cars of interest. This website is fantastic for car buyers renters and sellers I was very astonished by its features.
Second Jeep purchased from Joe Stroppel, honest & works hard. Andy is great as well getting us such a great rate! We will continue to get our vehicles serviced here as well as all of our future purchases.
Brandon was patient, thorough, informative, personable, and not pushy at all throughout my entire buying process. Not for one minute did I feel pressured into upgrading this or that until I had made my decision on an item. He brought joy and personality to the information he presented me with so that I was able to make the most informed and knowledgeable decision in a vehicle that I could have possibly made. All the staff were genuinely excited for my purchase and what it meant for me and reinforced that if I had any issues, questions, or concerns that I could contact them at any time.
Our 2015 Explorer stared exhibiting electrical system issues and then wouldn't start. Don Wood Ford scheduled us immediately and diagnosed the problem as a bad battery instead of something more serious (and expensive). So, we'll just add this to the list of positive experiences. It gives us great piece of mind to know that they're there for us in emergencies as well as routine maintenance!
Good buying experience i did a trade in and it was a simple process. the only problem i had was i already bought my new vehicle and was told that the warranty would roll over to my name but then they tell me after the fact that its only for the original owner and only 3000 miles where left on the warranty for me. then they gave me only one key and was told that the lady was not there to give the other one so they said they would look for it and said if they cant find it they would try to get one at dealership price for me. called a few times and they never found it and pretty much said sorry. 300 dollar key from the dealership. overall good dealership but the honesty wasn't there.
I have bought 6 or 7 vehicles from the guys over the years. That number triples when counting my extended family. They do their best to find you the vehicle you desire at a price that is fair and competitive. I would not have bought so many vehicles from them if the quality of vehicle and value was not aligned. Friendly, fair and trustworthy is a way to describe this dealership.
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