by Henry Phifer & Karen Hill from Salem, Virginia
October 26, 2018
Emma Rodriguez was the best. There aren’t enough words to express how gracious, courteous and helpful she was throughout our entire experience. Duncan Suzuki with Emma Rodriguez have customers for life!!!
I visited this used auto dealership a little apprehensively - had recently gone to a dealership specializing in used inventory and my experience was not much to write about. From the time I met with general manager Justin DesPres to the end of my visit I could not have been more impressed! Although I did not leave having made a purchase, its my intention to do so in the next 7 days (had to firm up some details before purchase). Justin is clearly prepared to do business - he was much more motivated and knowledgeable than the previous place I visited.
I was in the market for a used Jeep product. They had an excellent inventory of vehicles and great pricing. The salesman was very accommodating about showing what I wanted to see as well as letting me drive what I wanted.
The purchase went seamlessly and was quick and easy.
My only complaint was that I messaged this dealer through Cars.com about a vehicle and never received a response.
Had been searching for a used Subaru Outback all over the web. Called and sole with Mark to make sure the car was there and if that was the best price they could do. He told me to come and drive and he'd would be happy to try to work with me. Drove up from Walla Walla and the car was there and in excellent condition. Mark worked with me on a little better price and Tony helped me get financing with the payment I could afford. Thanks for being honest and making me a great deal.
I cannot rave enough about Stew and his dealership! Stew sells vehicles for people who are unable to do so themselves. He put me in a nice Toyota Corolla. He remembered my kids' names. Each vehicle he sells comes with a warranty by him. It was an honor and a privilege to work with Stew! I have already recommended him to others.
This car lot is one of the best ones I have ever been to.
All the guys that work here are friendly and tend to your every need. Sal is a wonderful man and is always willing to help with any issues. I have nothing but wonderful words to say about this place!
I will keep buying from this car lot.
I highly recommend purchasing from sal.
I purchased a new Jeep Grand Cherokee from Broadway this summer. I LOVE my Jeep Grand Cherokee. The saleswoman, Tricia was very helpful in showing me how to run all the options in the vehicle and they were very patient with us throughout the process! I will definitely come back again!
I had a horrible experience at this dealer but i can't blame the salesman Mike C. He did the best job he could with the process he was givin. He was courteous and polite and tried to handle the issues but his hands were tied by the useless policies and people above him. I would deal with Mike again but never the dealer. Being big and forgetting how to take care of the customer is what the dealer forgot how to do.
I have now bought 2 cars from this dealership. Have found the staff very approachable and easy to work with. No hard sell which is a big positive!
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