I do not normally do reviews unless service is awesome or very very poor. So anyway if you are looking for a friendly, no pressure and willingness to please this is the dealership to visit. As most may say I can be hard to please as I know exactly what I am looking for what I will compromise on and what I will stand firm with when it comes to purchases especially vehicles. So I had been looking around for the vehicle I wanted (FYI I will be paying cash no financing) locally with no one wanting to work with me on price which I will not give on once I decided how much I want to spend so next I was thinking of going to Shrevport but wanted to visit Jim Taylor first which I am SO HAPPY that I did just that. Here is my experience from beginning to end with the most awsome salesman 'Dante Ferrand, Sr." greeting me upon arrival and listening to me as I told him what I was looking for in my new vehicle. So mind you it is extremely hot with Dante having to work outside to assist me along with my pickiness with the most pleasant attitude as we look at many vehicles then I found the one I wanted but someone was going to call that day to let the dealership know if they were still interested. Now, at first you would think that they should sell to the person there with the money but one of the reasons this place is so great is they actually said by their word literally. Well the next thing I know is that the manager Erik Etzel whom is another awesome staff member found me exactly what I wanted and sold it to me at an awesome price. So instead of dealing locally I will be back at Jim Taylor when I need to purchase another vehicle and referring them to everyone. Thank you Jim Taylor for caring about customer care along with quailty with out the huge pricing.
Jon Feraro and the team at Suntrup are awesome. We needed a more reliable car for our family and a cheaper payment then we were already paying. Jon went above and beyond to help us. Our credit wasn't good. And Jon and the team didn't stop till they got us approved and with something we were wanting. Thank you so so much. You guys have been a blessing to our family. Don't remember everyones name thay worked so hard for 2 days to get us approved. But Thank you Thank you..
My experience with Shottenkirk West Burlington was wonderful.
They are beyond friendly & welcoming. I had my 3 year old daughter with me and they were beyond patient with her. My sales man sold me a wonderful car & my finance manger got me a wonderful deal. I would recommend this dealership to all my friends.
Very comfortable and quiet cabin
by Sebass from Phoenix,Arizona
October 6, 2018
Big and comfy, mine is the SEL AWD model it’s very smooth. Overall great car, good quality feel to it, I love the beefy doors and high window line. Only thing that would make this car complete is for a car this heavy the 3.5L isn’t quite enough if only they would have been able to fit that wonderful 5.0 from the mustang it be perfect for a n/a solution.
I had a great experience as far as communication and response to my concerns. I really liked the idea of buying a car online but the prices aren't that great. I know shipping is a cost but I would like lower prices.
Best deal and American made!
by JohnC from Revere MA
December 28, 2018
I love my 2017 Ford Taurus Limited AWD car! It has every option, plenty of power and the most spacious sedan on the market. Even more important - it was built in Chicago! I couldn’t be any more happier.
Working with Mario and Joe was best experience like any dealer I was before...friendly, professional and knowledge
A piece of junk
by Ryno from ROANOKE
December 29, 2018
This car is a piece of junk. I owned a 2003 Ford Taurus. I stayed in the shop. When I traded it in. It had 90,000 miles. I had replaced the Starter 3 times,.a altnator. Transmission., dead batteries. The least realiable car in the road.The ford company is going to discontinue the Taurus after 2019. Thank goodness. Do not buy this car. Buy Toyota Camry much better car and is the most reliable car that I have driven.
Usual bait and switch car ad. Ad stated 21k for a Ford Mustang GT but when contacted the price was 30k. Talked to a sales rep about other cars in inventory and literally every car she sent info on was priced over the budget we discussed.
It doesn't get any easier than West Chevrolet wether your buying or getting a service.
2017 Taurus is awesome!!
June 26, 2018
I love my Taurus Ltd. I've read lots of reviews about this car and quite frankly, the car gets a bad rap for no real reason. Sure, it's not a BMW in the handling department and certainly not 0-60mph in 5 sec, but it's a truly great car to ride in and a I think, a handsome mode of transportation. The stereo in my 2017 Limited is awesome and the sound of my door closing really turns me on.....a wonderful "thump". Great car for the money!!!
by ODanielFordCustomerForLife from DealerRater.com
December 4, 2018
My wife and I recently needed to purchase a new minivan for our family. Honestly, we weren???t looking forward to it - we were overwhelmed and a bit stressed... and the timing for our family budget was rough. We had heard great things about the New Haven O???Daniel Ford, so we decided to at least try to talk to someone. My sister recommended Mike Pocci, and she was 100% accurate. Mike was genuine, kind, and very knowledgeable. He did not try to get us in a more expensive car. He stayed in our budget. He kept in contact with us through text and calls the next free days before we officially signed. We also worked with Ryan Keebler and Mike Everton, and we couldn???t have been more impressed. Everyone was upfront and honest. They all communicated with us throughout the process. This team made this potentially stressful situation easy and even enjoyable! We will 100% return to Mike, Ryan, & Mike when we need a vehicle again, and we will refer them to ANYONE! Thanks, O???Daniel Ford! PS. And they have a GREAT selection ??? we LOVE our new minivan!!!
Love the ride power and looks
by Jim from Crossville tn
July 15, 2018
The only problem is its hard to buckle the belt on the driver seat it looks great. Drives great. Very quiet and smooth on the road
Yea they work with you on your payments as long as you keep in touch with the dealership. Also help you leave there with a car. Really love the energy in there. Lol just say they stay true with you on helping you.
I bought a pre-owned vehicle from this dealership. The pre-owned sales manager, Mark Lange, absolutely amazed with his willingness to go above and beyond and help get you the car you really want. He did all the extras that make you feel really good about a deal. I love my new to me car but love that the first time I bought from a dealership, my preconceived notions of salesman and treatment were dashed. Mark is really knowledgeable and will do whatever is in his power to make what YOU want happen for you. Steve Eby is also exceptional, he did everything he had in his power to do as well! Guy, the finance manager for that section was also very helpful. Thank you Mark!!!
Car has been done so far
by Jt from Somerville mass
July 16, 2018
I'm 66 I think car is for older group. Nice highway car front seats are fine interior is nice I have limited model more features than I meed
Mike and all the other people I dealt with from the ladies at the service desk to the tech that explained how to handle my concerns were all wonderful. Very polite and had great attitudes. Mike even checked for recalls and had them done as well. And on top of it all offered me a car wash. I couldn’t have asked for a smoother or more pleasant experience. Thank you Mike and all the other wonderful people that handled my services, I appreciate you.
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