We brought our Ford 350 in to be fixed and plug that goes from your 5th to the pick up truck and broken twice, actually came apart, what we were told is this happens all the time, and they wanted to charge us $300.00 and some dollars for something that would fall apart again I found terrible business, my husband even called Jenny the one that sold it to us, she never called us back and the person who he did talk to said there was nothing he could do, I was under the impression it would be under warranty and we were told no.
Dealing with the sales rep, Michell Glapa, of Bob Maxey Ford of Howell was a wonderful experience. He showed us what they had in stock that best suited my wants & ended up with a great vehicle. They took care of every detail from start to finish. Thank you so much for your patience.
Although I did not purchase a vehicle from Signature Ford of Perry, I just wanted to write a review to show my experience with this dealer. As soon as I arrived, I was greeted by sales rep Mike Shenk who immediately assisted me with the vehicle I was interested in. Mike discussed the vehicle with me and with some further conversation with his manager (?), I was able to test drive the vehicle to see if it was the right one for me. This is something that I was not able to do at another local Ford dealer so that is two thumbs up for Mike and this dealer. They treated me with courtesy and did not pressure me, understanding that if the car was a right fit, a deal was to be made. The car was not for me for my specific needs/desires, however if it was, I would have no hesitation with wanting to do business with Mike and Signature Ford of Perry.
I am leasing a 2017 Ford Escape from Courtesy Ford in Okemos, MI. I also purchased a 2014 Ford Escape from this dealer. My family and I love our Escapes and we receive great service from Courtesy Ford.
I purchased a CPO vehicle from Signature Ford. The process could not have been easier. No stress, no hassle, no pressure and the process was quick. Randy was great to deal with. My vehicle was ready when promised and immaculate. I highly recommend.
Love everything about Signature Ford, everyone is so friendly and helpful. Calm and welcoming setting (unlike other dealerships I've been to). The Service Department goes way above and beyond!!!! I love the fact that they will pick up and drop off my vehicle for maintenance, I don't have to miss any work or spend a day off sitting and waiting. Highly recommend to anyone looking for a vehicle!!!!!!
Always treated very well, service is quick and out in very reasonable amount of time. Each time I come in I'm recognized and called name. Means a lot to be greeted by the service team in this manner. Feels like my business is important to Signature.
The dealership service staff was very friendly and went above and beyond to take care of my 2017 F150. I went in for an oil change but is was time for a tire rotation as well. The package price for both was extremely fair. They even washed my truck as it was covered in salt from my winter travels. The service adviser even walked me to my truck and removed the plastic seat cover and paper floor mat before I was handed the keys. I have never had that done in over 40 years of car ownership.
I leased another car today 10/24/2018. It's my 3rd from Hines Park. The reason I've returned 3 times is Delores Sciberras. I have just retired needed to save money. I thought it was a long shot , to turn my lease in early and lease a new car. The payment is actually less. I thought it was a long shot. Delores made it happen, she's honest tells it like it is. Saving as much money for the customer, very knowledgeable goes out of her way. I'm a Ford retiree whose family members come to when they need a truck or car. I've dealt with lots of car dealers, Hines Park by far is the best. Why, because they have Delores Sciberras.The art of selling a car with honesty. Something thats unfortunately is rare at other car dealers.
Can't say enough about my experience with Hines Park and Allen Oxley. Top notch professionalism no matter if it's an oil change or purchasing a new vehicle. Hands down the best salesman I've ever had the pleasure to deal with. If you're in the market to buy a new car or truck, do yourself a favor and go see Al.
Had a great experience purchasing an used 2015 Ford Edge Titanium from them. Worked with Greg, who has ensured the experience was great from start to finish. For a few extra things that needed to be taken care of after the purchase, he has offered to come out to Lansing (where I live and work) to resolve, such as dropping off the floor mats that had not arrived before I completed the purchase and picking up the vehicle to take to the body shop to look at a loose/broken body panel clip.
This was my first experience purchasing a car on my own. As I started the process, I was feeling very anxious. I shopped around a bit and got nowhere near the attention I got here at Courtesy Ford. It was an easy choice who I was going to keep working with. They were fair, friendly, and overall kept me well informed throughout the process. They found the perfect vehicle for me and I would definitely come back again if I was in the market. Brian is awesome!
Love this dealership I will only come here for sales and service !! The service department is always friendly and always willing to go that extra mile to make sure I am taken care of even during their busiest times with a smile I always feel welcome at Hines Park Ford !!!
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