We worked with salesperson Nathan. He was very helpful and made our car buying experience easy. We came in a couple of times to look at the SUV we bought. He was patient, professional and answered our questions . We financed part of our purchase with Bill Estes. That was also quick and easy to deal with. Before we left we had one of their staff show us the features and how to use the sync 3 navigation and all of the controls. He was also very helpful. Good experience and would recommend working with Nathan on your car purchase.
Thay took time to answer all questions and was detailed Thay showed me the truck I wanted and not what thay wanted. It about 40 miles one-way to the dealership and I would definitely drive the extra miles for the service I received Great pepolehope to buy my next truck there also
AWESOME PEOPLE!!!, "A DIFFERENT KIND OF DEALER" TRUE TO THEI
by JPGonzalez from DealerRater.com
December 2, 2018
I love this people, they are very profesional, friendly and helpful. Yesterday Mitch Dotson helped me get a new car with great payment, interest rate and bank. I' m soooo happy with my new car. Thank you Mitch and rest of the Bill Estes staff of Northfield in Brownsburg. You Guys ROCK!!!!
Friendly, no pressure. Felt like Chris was listening to me and providing me with info and suggestions that fit my needs. Best car buying experience I've had so far ... new or used. Thank you to all the staff at Bill Estes Ford of Browsburg
I stopped to look at a used 2018 Jeep Grand Cherokee SRT. After reviewing the CarFax the car was a Canadian Import car, which means that the factory warranty is null and void in the U.S., and the vehicle history details in Canada are not as comprehensive as the U.S. Buyer beware! The sales person told me the OEM factory warranty was still in tact, which is concerning.
Service was great! Very accommodating! I called ahead of time and service was super quick. Matthew was so friendly and I look forward to working with him again! He also told me I had a cute baby, which was really sweet!
The good: Convenient to set up the appointment. Nice people who interfaced with me. Uber ride home and back. Periodic updates. The bad: I had an 8:00 appointment for a job that was to take 1/2 day. No work done on day 1! I stayed home all day expecting to get pick-up call ??? partly wasted day. Work finally done on day 2. Not good.
Steve Harrison kept me informed every couple of hours throughout my lengthy repair. Reached out to me a couple of days after to see how things were doing. I was impressed by that. I have had my truck serviced there for over 12 years (1998 F150) and they have always treated me fairly. Thank you Steve!
Customer service is top notch! Steve Harrison is my go to guy. Any time I need service, Steve is always accommodating. Very little wait time, whether my visit is for service, new tires, or a simple oil change. I also had body work done and was totally satisfied. The cost is very reasonable, regardless of the type of service.
They worked very hard to get us into a car thank you
by Crystal18 from DealerRater.com
December 3, 2018
Amazing work the only thing I wish this car had was wear I can move petals and it remember our setting. Thank u if you can figure out why we didn't get the petals that move and the seat that memory because the one we were shown had the petals that move and seat memory.
Somebody ran a red light and totaled my car. I was no looking forward to going to a dealer and buying a new one, but Collin made it so easy. I didn't feel any pressure during the sale at all, and Collin went out of his way to make sure that I felt comfortable. I even left some items in the rental car that I have and Collin offered to grab them for me from Enterprise the next morning. Ali made the financing easy, and a lot more relaxed than a could have ever imagined. I would 10/10 recommend going to Inskeep and I definitely will be going back when I need a new car!
Very friendly low pressure sales group. Took the time we needed to come to an informed decision. This was our first experience dealing with Inkeep but look to continue a friendly business relationship.
Very professional ! Never had a dealership respond & work as hard to satisfy our requests in exactly what we were wanting. Bethany went out of her way to make sure they found the truck we desired instead of trying to sell us something that was immediately accessible.
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