We worked with salesperson Nathan. He was very helpful and made our car buying experience easy. We came in a couple of times to look at the SUV we bought. He was patient, professional and answered our questions . We financed part of our purchase with Bill Estes. That was also quick and easy to deal with. Before we left we had one of their staff show us the features and how to use the sync 3 navigation and all of the controls. He was also very helpful. Good experience and would recommend working with Nathan on your car purchase.
Thay took time to answer all questions and was detailed Thay showed me the truck I wanted and not what thay wanted. It about 40 miles one-way to the dealership and I would definitely drive the extra miles for the service I received Great pepolehope to buy my next truck there also
AWESOME PEOPLE!!!, "A DIFFERENT KIND OF DEALER" TRUE TO THEI
by JPGonzalez from DealerRater.com
December 4, 2018
I love this people, they are very profesional, friendly and helpful. Yesterday Mitch Dotson helped me get a new car with great payment, interest rate and bank. I' m soooo happy with my new car. Thank you Mitch and rest of the Bill Estes staff of Northfield in Brownsburg. You Guys ROCK!!!!
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
I stopped to look at a used 2018 Jeep Grand Cherokee SRT. After reviewing the CarFax the car was a Canadian Import car, which means that the factory warranty is null and void in the U.S., and the vehicle history details in Canada are not as comprehensive as the U.S. Buyer beware! The sales person told me the OEM factory warranty was still in tact, which is concerning.
Service was great! Very accommodating! I called ahead of time and service was super quick. Matthew was so friendly and I look forward to working with him again! He also told me I had a cute baby, which was really sweet!
The good: Convenient to set up the appointment. Nice people who interfaced with me. Uber ride home and back. Periodic updates. The bad: I had an 8:00 appointment for a job that was to take 1/2 day. No work done on day 1! I stayed home all day expecting to get pick-up call ??? partly wasted day. Work finally done on day 2. Not good.
I bought my car from offlease 5 days ago and I just wanted to say Damian was great! Very proffesional and patient with me! Michael Katz was great as well! Also everyone else was great from the guys cleaning the car, the lady at the gate, finance person etc. Overall great experiance and So far Im happy with my car choise! I would recomend offlease to everyone who is looking to buy used car. Just make sure when they run your credit to ask them to limit to only few. You don???t want a lot of hard inquiries! Violeta
Steve Harrison kept me informed every couple of hours throughout my lengthy repair. Reached out to me a couple of days after to see how things were doing. I was impressed by that. I have had my truck serviced there for over 12 years (1998 F150) and they have always treated me fairly. Thank you Steve!
Very pleasant buying experience with Sarah Gillmore and the finance team.
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