They really work on getting your business but then drop the
by nrvalleymountain from DealerRater.com
December 5, 2018
We have dealt with a different dealership in the past and unfortunately freeway ford didn???t meet up to the competitors standard. We found freeway ford worked hard to get our business, but once we committed, it became difficult to get answers to basic questions or receive information we requested at the sale. It appears that once the sale is done follow up is slow or none.
I arrived just after 4 p.m. & they were busy. It took almost an hour but the customer lounge in the fast lane is a nice place to wait in. they got my work done as quickly as they could that night & as always the service was curious & friendly.
I received excellent service and was appreciated and respected by Jonathan Fern. He explained to me what they were going to do and when my service was completed, he shook my hand and expressed his gratitude for my business. He also liked my 2016 Mustang Convertible. 😀😍😀
As Brit’s new to the US we needed help navigating buying a new car. Morrie’s were fantastic through this process and helped us every step of the way. A special shout out to josh who was kind, patient, informative and great to deal with. We love our Ford Explorer and recommend this car and dealership highly.
I leased a Fusion hybrid from Josh Ginsberg. He was very easy and fun to work with. he got me out of my lease now and lowered my payment about 100 bucks. All the managers were great to work with. They really gave me a different look on dealerships and buying a vehicle. Thanks everyone at Morries
I’m a very indecisive person and I hate car shopping in general so I was very lucky to get Josh as a salesman. He was so patient and wonderful and everything you would want in a salesperson. He worked so hard to find something for me and even though I ended up purchasing from another dealer, my experience here was 5 stars.
Bob Portwood was a great Salesman to deal with. Very informed on the 2018 truck we purchased. He was with us during the whole process. We would go to him for any future purchases. Would recommend him, as a salesman, to anyone. Mike & Jane Bi
I have bought several new cars in my life time. Working With John Breitenstein was a pleasure and the best experience I have ever had with any salesman. We just got down and made it happen without the waste of time playing games.
Fist service on my new Ford - as always the staff were super helpful the service was done on-time and to the quoted cost. We have deal with the folks at Superior Ford in Plymouth for a few years and their friendliness and willingness to go the extra mile have always impressed.
This is the only dealership I plan to purchase any future cars from. Mike Sehr, Oliver and the entire sales staff are great. I also purchased the service maintenance plan with my new car and would highly recommend it. The service department is wonderful. I basically drive up for an oil change and any scheduled service, hand them the keys, look thru the showroom for a bit and come back to a serviced and washed car.
Rob Martin was incredibly responsive and beyond helpful for all of my requests. I haven???t purchased/leased a new car in nearly 20 years and was skeptical of the process, transparency, and salesmanship. Rob completely exceeded expectations and somehow managed to make the entire experience seamless, painless, and rewarding. I worked with a number of other ford dealerships and Rob???s exceptional service was the tie breaker. Ford and the auto industry need more people like Rob!
Elijah in sales and Amber in finance were absolutely amazing to work with! They helped me get the car I wanted, for the price I wanted! I would highly recommend this dealership and highly recommend Elijah.
We came in to look at a vehicle and test drove a couple Lincoln MKZs, we found the one that we liked and with no pressure sat down with the sales person and talked about pricing and different options for financing and within 40 minutes we were finished and driving home a new car. The experience we had at this dealership was excellent and the staff is very friendly knowledgeable and easy-going to work with.
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