We had the best salesman in Louie. He worked with us to find the perfect truck and a fair trade. I would highly recommend working with this team again and will recommend Griffin Ford to all my friends after the great experience we had.
I used the web portal to make an appointment. I chose what appeared on the screen and added main issue for vehicle service needed. When I arrived for service, it could not be completed, for I chose oil change. However, I did include the additional item for vehicle service. I had to bring the vehicle back. The service employees were accommodating and topped off the necessary fluid that was low. The website for service appointment needs to be revisited, so it reflects what, I as the customer, need to be serviced.
My salesman I purchased the car from was very professional and very friendly from start to finish of the purchasing of my used car , I felt very welcome at the dealership! , I would definitely purchase a car from the dealership again!
Purchased an Explorer in 2015. I have found the service at this dealership to be exceptional and had a positive purchase experience that when it came time to trade in I came back to work with Baha at Ewalds. Felt that I had a fair negotiation and very happy with the drive and new features of the 2018 Explorer!
I found the Challenger that I had been looking for at Miller Motors, Inc online. From my initial contact with Lori Iverson (Internet Sales Spec) to working out the details with Ron Greiner (Salesperson) and George Penzel (Pre-Owned Sales Mgr) and then the closing of the paperwork with Bob Haisler (Finance Mgr) I found all to be knowledgeable, personable and committed to making my experience a positive one with Miller Motors. I was so impressed with the entire experience and glad that I made the 2 ½ hour drive from Green Bay.
I located a specific 2017 Expedition EL at Porcaro Ford and Shawn Moore quickly responded to my online inquiry. It is an 8-hour drive between me and Racine, but Shawn did two separate FaceTime sessions with my wife and me and was always responsive to my follow-up questions. Nicole in Finance was also very helpful in helping arrange my financing. Quality vehicle...fair price...good customer service.
Great car! Great service! Great deal! Work with Kristie, she was wonderful to work with before, during and after the purchase. No hard sell, just pure information. My wife said it was "like working with her sister" (if you're wondering if that's a good or bad thing my wife gets along great with her sisters).
Even after the deal was made their service did not end there. The Boucher team made sure the car was spotless and in brand new condition before they would hand it over to us. No swap out the plates, hand us the keys and see you later. There wasn't a speck of dust anywhere on the interior, there wasn't a single crumb on the floor, and it had a wax job on the exterior just for good measure (thanks Jim you did a great job). I would recommend this dealership to my best friend.
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
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