Overall lack of management skills. The mangers are rude and condescending..... I was sold a truck with multiple open recalls after I left it there for a week to get them taken care of.
They did not make good or follow through with other promises as well.
This is the 1st car in 10 years that I purchased from a dealership. I bought a 2007 Hyundai Veracruz from Joe's Auto Sales back in July. I have never been more satisfied with the customer services I received from Joe and his staff.
Joe was on site, and he was my salesman. He answered all the questions I had. He made me feel like I would be safe in the car. He explained he had driven it to Atlanta for a trip and he had driven it around town for a few days. I never felt pressured to buy. I would recommend anyone in the Phenix City/ Columbus/ Opelika/Auburn area to give them a call to see what they have on the lot.
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