Just bought a used 2014 F150. The dealership sold me a truck for a fair price over the phone and held it for me for a couple of days until I was able to drive from Maryland to get it. The sales lady, Marie, and sales manager, Joe, were friendly and not pushy which I appreciated. The truck itself was in better condition than I expected.
Bought used definately satisfied nice upgrade
by Karhardt from Oxford WI
November 27, 2018
Car sits higher than most which is great for vusability lots of power and great visability. Back seats are raised so passengers can see better very comfortable ride. Weird placement of trunk latch button though.
First time at Brian Hoskins, went with Bo and he introduced us to Diamond Dave. My daughter Bethany was buying her first car. Diamond Dave made it the best experience. Very glad this was my daughters first car buying experience. Diamond Dave had everything ready, worked with us and 110% knew what to do, we will be back. Joe in fiance was great also. This dealership has people that care and want you happy.
I love this car
by Sandyc from Indianapolis In
January 5, 2019
This car has been way more than I ever expected and more we have been all over the country in it and no problems, it the best
I was greeted and shown a vehicle by Matt today. I must say that he was very pleasant and great to deal with. Although I didn't purchase the vehicle I wanted, I really enjoyed his professionalism, his patience, his eagerness to make a deal happen, and his judgement free kindness. I came in the dealership on a whim after cleaning my driveway and basement and I never bothered to change my clothing or boots. He treated me like any other customer. I just wanted to say great job, Matt.
We love this car.
by email@example.com from Grayville
December 28, 2018
Iove otr car it has been the safest most efficient reliable and stylish vehicle I have ever owned. And other than a few problems it was a god sent.I work an hour away from my job and it has made through impossible times
It was nice to get beyond the dickering that one is always subjected to from car salespeople. Buying from the comfort of home was nice.
Very dependable and comfortable unit
by Stormbreaker from Saskatoon SK
August 25, 2018
I bought mine used with 30+k on it, since then its a very exciting drive i always experience with it. Its got power, comfort and reliability all in one car. Very pleased with my purchase,i now call it STORMBREAKER?! :)
Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
Powerful yet very smooth
by Eddie233 from Bellwood, IL
July 16, 2018
I purchased an all white 2016 Ford Taurus for below market value. It's a great car, handles amazing and the engine is very strong and the car itself is quiet and smooth on the road
Vroom has excellent customer service and follow-through. My process had complications and Vroom worked with me to make it right. I will definitely purchase from Vroom again.
A piece of junk
by Ryno from ROANOKE
December 29, 2018
This car is a piece of junk. I owned a 2003 Ford Taurus. I stayed in the shop. When I traded it in. It had 90,000 miles. I had replaced the Starter 3 times,.a altnator. Transmission., dead batteries. The least realiable car in the road.The ford company is going to discontinue the Taurus after 2019. Thank goodness. Do not buy this car. Buy Toyota Camry much better car and is the most reliable car that I have driven.
They understood what vehicle I was looking for and made the effort to find one they could give me a good deal on. My sales rep Vince followed up quickly with the questions and info I needed BEFORE I even had to come into the dealership so I wasn't wasting my time. It did take took two hours from when price was agreed upon until I was out of the dealer with car. Thats too long for paper work.
The Taurus is a road warrior
by Retiredguy from Clarkston, MI
October 23, 2018
I've owned a number of different versions of the Taurus over the years and found them to be a very reliable car. When I was working, I'd put on 40,000+ miles per year, and every one held up great.
I just bought a Taurus SHO from Varsity Ford in Ann Arbor. Jim Dimic was great to work with - a stress free transaction. Highly recommend Jim and Varsity Ford.
As for the SHO - it has a ton of power, handles well, and the ride is firm enough without being too stiff.
The best experience anyone can ask for when it comes to purchasing a vehicle. My salesperson Marius was amazing when it came to showing me all the features of my new 2014 Volkswagen Passat and went well beyond my expectations when it came to customer service. When it came to financing Max was amazing getting me approved even though my credit was rough. I would recommend Carvision to everyone
Fast and fun.
by Matt95 from Poplar Grove
November 30, 2018
This car doesnt get as good mpg as I thought it would. Mine got 23 average. But awesome car for the value. Got made fun of alot for racing my "mom car" but that's what makes it a great sleeper. Alot of awesome features and great performance. Highly recommend.
Thanks to Zach Harpin and his dealership I was looking to buy a truck but they didn't have any on there lots that I wanted. They were able to find 1 in the auction with the options I gave them, definitely made the experience a lot easier with A++ customer service
I love to drive this car better than any other
by Lori from Kansas City
November 5, 2018
The Taurus SHO makes you feel like royalty. The simple pleasure of feeling like someone is taking care of you while you drive. It's smooth, sporty and classy all at the same time
Dan is the best person in the service department. He is professional, courteous , knowledgeable and friendly.. He does what ever it takes to take care of his customer and it is very much appreciated. When I go in I deal with him only, it???s worth it to wait for him. He is the main reason I go there for service.
This is a Great Car!
by Neal M. from Mount Cory
October 31, 2018
This is a very Sharp looking car, very comfortable, smooth, quiet ride . This car handles great and has plenty of get up and go.
Purchased a 2016 high mileage vehicle, very happy with the fair price and quality of the vehicle they had for sale. Owner does a great job buying vehicles to sell as all of the vehicles on the lot looked in great shape and well taken care or. Pleasure working with Corey on the deal as the car was priced fairly and didn't have to haggle. Drove over an hour to their location and would drive it again to buy another vehicle.
Taurus 2016 looks good - falling apart
by Fix Or Repair Daily-thats Ford from Danbury, CT
December 24, 2018
Constantly at dealer. Flatbed twice. 35000 miles for latest issue . Sensor(s) went between gas tanks and cut off engine at 55 mph on highway. Filled up tanks night before but only took 8 gallons. Read 6 miles to empty. No one told me car has two tanks and must be kept even. Dealer said to ignore dash. Car at dealer for a week.
Replaced wipers 4 x. Horrible shaking when on. Went to Advanced auto parts. Bought better quality wipers. Great customer service, great wipers.
Flatbed again. Battery dead at 35k. Cell in battery went. My insurance went up $20 a month!!! due to calling roadside service. Not my fault.
Oil changed every 5k miles as told. Tires worn to nothing left . Michelin - never have them again. 35k and tires are shot. Trim falling off roof. Dealer wants me to pay $178 for one side alone,!
I am so unhappy with this Taurus. More like a walrus. Bought this car at 5k miles. Colonial Ford, Danbury CT nice staff.
Buying another car from Robin Ford. Salesman (Rich) was great and very patience. Jim (Finance Mgr) worked with you to meet your financial goal. The whole team is knowledgeable, professional and friendly. Wouldn't go any other place.
Super reliable & extra clean
by Nikki from Houston, TX
October 16, 2018
Ford is The BEST, especially here in Texas!!!! I absolutely love my car! My friends are now interested in purchasing one. Hopefully by the time income tax arrived they’ll be ready to purchase one
World's Best Dealership My 8th car from Robin Ford
by RobertH from clifton heights
October 31, 2018
World's best dealership. Sales Service the best. My 8th vehicle purchase from them. They work with you to give a great deal. Go for the best go Robin.
Most Comfortable and rialable
by Frank007 from Kingston, MA
November 29, 2018
This car is beautiful smooth ride and performance, strong engine and Execrations. Well built and worth every penny. I am very happy with it indeed.
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