First of all, as an individual who has some handicaps, I very much appreciated that their facility was more handicap friendly than any other dealership I have ever been to. Secondly, the truck that I bought for my son is awesome! He is loving his new Silverado!
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
I have owned Fords for many many years and have been to multiple Ford dealerships but I have never been treated the way Hoffman Ford treats me! My very first visit to this dealership and I feel as though these people are my family and are looking out for my best interest. The customer service is outstanding and the facilities are immaculate. My service advisor, Kiana never stopped smiling and making me feel welcome.
GREAT JOB HOFFMAN!
& a huge thank you to Kiana for being informative and efficient.
My 12 year-old car was making an unusual whistling noise when people were seated in the back which I suspected was emanating from the rear differential. It was time to move on. The salesman was very low key and made the purchasing process easy.
I purchased a car today at Thornton Automotive Dover, PA and I could not have found a more professional, hard working, and willingness to do anything for the customer to be highly satisfied. The salesperson and manager were outstanding and bent over backwards to be able to get me in the automobile of my choice. I highly recommend Thornton Automotive of Dover PA. Hats off to the salesman, Kevin Shiffer and Sales Manager, Chuck Wakefield.
The sales consultant at dealership was friendly, courteous and respectful. To be able to leave out of the dealer with a brand new car is the best feeling ever. Kris Teeters went out of his way to make sure I was assisted with a loan to obtain my car. Kris Teeters "Rocks" He was very outgoing, supportive and friendly.was very knowledgeable, very friendly, very patient and attentive.
I'm driving my 4th new Ford Escape purchased in the last 12 years, and all four Ford Escapes have been purchased through sales rep Dan Behmer. Dan's customer service skills are outstanding, and when I return to Whitmoyer Auto Group for my next Ford Escape, it will be because of the amazing service I receive from this dealership and especially, Dan Behmer.
Appointment was a good experience and work was completed in a timely manner. Everyone was very courteous.
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