A little oil change and tire rotation almost turned into a bad accident. After leaving the dealer i heard a little noise coming from the front drivers side. As soon as i had an opportunity i pulled over and every bolt on the front tire was loose. I was able to get the lug wrench from the trunk and tighten just enough to get back to the dealer. I was lucky i pulled over in time avoiding a disaster and a nice lawsuit if something worse happened. I know this is not everyone, but they need a quality check to avoid mishaps.
The service has been excellent. I truly believe that the representative made me feel like I was a very important person. I would recommend all of my friends and family. I am enjoying my vehicle and the assurance that I am in good hands.
I recently purchased a 2014 CLS550 Mercedes from the 10100 Liberty Road Randallstown location this week. I had surgery back in June and was out on leave for a while. I did want to purchase another vehicle but wanted to wait until next spring. Nevertheless, I was just randomly searching on my iPad and came across Xclusive Motorcars. I’m glad I did because I didn’t even know this place existed. Before I began my search on the website I started reading the reviews. That is what blew me away! There were so many positive comments and feedback I just couldn’t walk away without contacting them to see what they may have that I am searching for. I completed the contact sheet online and Scott called me the next day. I scheduled an appointment after work and went to see what they had. Someone did call me the day of my appointment to verify that I was still coming. Didn’t know it was Mike the sales manager. When I arrived unfortunately Scott was out ill but Mike the sales manager immediately took care of me and placed me in the good hands of sales associate Uma. Uma, and Mike gave me one of the best car buying experience I’ve had in a long time. Not to mention Roosevelt one of the finance manager was excellent as well. They got me a great deal at a great price and had me on my way within hours. I highly recommended to anyone looking for a used vehicle at a great deal, price and excellent customer buying experience shop at Xclusive Motorcars.
Syed was awesome. Very professional and efficient. Got a preowned Tesla which are hard to find. Super clean. Runs great. There was only one key but they brought the second key in the next day. Highly recommended!
We went into this place not knowing what we would find, and looked around for some SUV's. We were assisted by Joe Frey, and he helped us browse for a few hours looking through their diverse selection of cars and SUV's. Everytime we wanted to check out a car Joe would make sure we could get in it and test drive it and feel it out without feeling rushed. We eventually made a purchase at an incredible price, and even after the sale he has gone above and beyond for me and my wife. This place is a great place to pick up a car. the office staff is very polite and fast, and treated us like first class. I am so happy these places still exist in the world, because the people were honest and the degree of professionalism will keep me coming back. I'm proud to say I got this car from Patriot and Joe Frey is the man!
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
I was shopping for a car that was listed and verified it was still listed. I went to go look and couldnt find it(was Sunday). I emailed asking about it as we wanted to buy it. I got a call monday saying it was sold friday but no ome bothered to take it down online. Very frustrating.
We had a wonderful experience purchasing my new vehicle from Len Stoler Ford. I have purchased Dodge trucks for the past 28 years and after a less than ideal experience at the Dodge dealership across the street we stopped at Len Stoler Ford and boy are we happy we did. My salesman Rick and the General Manager, Ben Messier were amazing. They displayed great team work that put the customer first. We got the Truck we wanted and a deal better then we hoped for. Big props to the entire team at Len Stoler Ford. Brian & Mary
I recently was a victim of car theft and needed a car in a hurry. The salesman, Jared, was very helpful in finding a vehicle that was both affordable and comfortable and had the features I needed. Ask for him if you come here 🤙🏾
Recently I purchased a new Camaro from Adams Chevrolet. I had a wonderful experience at Adams Chevrolet from online inquiry to purchasing a new vehicle. Nick was very pleasant and helpful with getting my loan approved. It was such a pleasure to deal with Nick, Jesse, Herb and other staffs at Adams Chevrolet. It was the best car buying experience. Thank you.
Came back for another vehicle from T. A. Since I purchased before they gave me an even better deal this time. Have referred friends and trust auto showed great appreciation. Salesman David made the transaction smooth both times, not at the dealer all day like my past experiences.
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