Jason Schultz helped me. He is very professional. I have a busy schedule, Jason offer me great help and very good price. I would recommend to my friends.
Great Car. NO problems
by goosepappa from Hayward,Ca
August 21, 2018
I purchased my Taurux X SEL about 5 years ago. I was going to keep it for a year until I found something a little more flashy. BUT, I have had zero problems and I still have it over four years later. I've had to replace the battery and tires, but other than basic maintenance that's been it. It's very comfortable for trips. The tilt wheel and cruise control are dream on those long rides. Nice car for storage. Four of us and all our stuff fit's with plenty of room. I have been very satisfied with this car. It's definitely the best "used car" I have ever purchased. No regrets.
The 2008 ford Taurus x has several known manufacturers defective components that should be recalled for safety. The fuel sending block cracks causing a dangerous fuel leak. The power steering leaks causing unsafe maneuvering of the vehicle. The ford dealer in Columbiana Ohio said the recalls are owners responsibility ford would not pay for the repairs. Ford just doesn't want to sell any more vehicles.
We are from Grand Rapids, and found the truck we wanted at Red Cedar Auto.
I called before we went down, and worked with Jamie through the process. The complete process went well, including using a credit union through them to finance truck. She did a awesome job to make this a good deal, thanks Jim
Reliable ,when was new .been having trouble with
by Alma from Cincinnati
November 30, 2018
Husband loves this car.Bought it new .Been having trouble with the Transmission. not going gear.stay in low .Been to dialer two time and spend over 3,00.00, Still will not drive.but looking back this car is the best looking car we ever had.
I bought a 2006 Chevy Silverado from this dealership and have been very pleased with the truck. They gave me a good deal on my trade and were able to find a very reasonable loan with a good interest rate. They are family and locally owned which is awesome too.
When shopping for a used car I learned quickly that this is one of the only dealerships left that actually treat you like a person. They truly care about their customers ! Personable, professional, courteous and honest. I definitely recommend buying your next car from them.
SUV room in a station wagon body
by Lpelaez from Buffalo
July 11, 2018
Nice and steady vehicle. Plenty of room for a family car. Feel like driving a tank specially on snow.
The third row seats are a big plus. 7 passengers can ride comfortably.
We have been dealing with Jim Shepherd and crew since we moved to Richmond in 1995 and refuse to go anywhere else for sales or service. We've always received service with loving, caring, "family" excellence. We just bought a "new" used vehicle for my wife and got a better deal than any other dealer. I bought my Focus from Jim Shepherd years ago, sight unseen. Told him want I wanted in a car as I needed one. He arranged all finances and picked me out a car that exceeded my expectations and with a lower price and payments than expected. Same as today with my wife needing a "new" used vehicle. Walked in, told the team what I needed and what I could afford and they set my wife up in a "like new" Mercury Mariner with all the bells and whistles at 2.17% APR which is fantastic. Just took my car in for service and good going over as it's high mileage with orders to "fix/change/flush anything that needed fixing." Instead of a high dollar bill, I got a reasonable bill for only necessary upkeep and good for another 20K miles all within one day, car washed and cleaned upon return. Greatest service department in my life. One cannot say too much about the team at Shepherd Sales and Service. In all honesty, if you're going anywhere else, you're doing yourself and your pocketbook a disservice. May God bless Jim Shepherd and his team as you will not find nicer, more caring and helpful people on this planet. Going anywhere else...is just wrong. God bless you in your travels and be safe out there.
Salesperson was very helpful and friendly. Thought I knew what I wanted but Allen listened and after showing what had been thinking I was interested in , led me to just the perfect vehicle . The sales staff were helpful and explained paperwork to me. Thanks again! Was a very enjoyable experience.
Ford Taurus X - Wish they'd bring it back!
by VWhite from Luana, IA
October 5, 2017
This vehicle meets all my weather-related needs (think snow here!) with style. I love its versatility - I can use it for utility purposes and, with a few quick transformations, fit a bunch of girlfriends in for supper out. I had its cousin, the Freestyle, before, and found it to be a safe, functional vehicle. After my Freestyle was totaled in an accident in which I suffered no injuries thanks to the safety features, replacing it with the Taurus X was a no-brainer.
Gerame was very helpful and kind. They are really great people and don’t make you feel pressured into anything. I love my Acadia :) I would definitely recommend them!
Better choice than what I had
by Shawn from New castle
October 28, 2018
This vehicle was just a look till we test drove it & then wanted it a lot roomier than what I had so that is 1 plus now I can haul bigger stuff how the seats fold flat larger space than a trunk & like this vehicle verses a truck also have a kid so with it all closed in is also a plus & we all have are own seats but can still haul so we are happy with the choice
I had a great experience from beginning to end with trading in my older car and buying a used car. I really appreciated that my salesman was very helpful, knowledgeable and professional, as was the finance woman.
Taurus x (was called flex also)
by Ford fan now from Lakewood Colorado
May 25, 2018
I brought this car used and it was a few yrs old with low miles. I had never heard of it before purchasing and was not at the time a big fan of ford. This car changed that after owning for 3 yrs I really like it. It had been very reliable and great in winter as it’s awe. The amount of room in the back is amazing. With seats down in back my 9 ft kayak fits fine.
We was shopping for a reliable vehicle for our daughter to go to college and we went to the right dealership East Side Auto Sale Inc. Great customer service, the salesman Freddie Junior gave us a great cash deal for our 2009 Honda Crv. Thank again Freddie Junior.
Steve Compton! Thank you so much for working with us! We had a wonderful experience and are in love with our new vehicle! You are awesome! Such a joy to work with! Will definitely reccomend to others! Thank you, The Duncan's
July 28, 2017
This has all the bells and whistles you could ever ask for in a car. I feel safe in the winter driving as it has all wheel drive!
Told Jeff what I was looking for, my price range & he showed me EXACTLY what I was looking for and drove home in it that after. Jeff went above and beyond to get me in my new car. This is the 2nd vehicle we bought from Ozzy’s. We have never gone back to the same car place, ever. We will be back when we have to replace our Jeep that we originally bought from them. Want the best? Go to Ozzy’s and ask for Jeff. Jeff is fun to work with. Remember. . . Ozzy’s Car Company and Jeff. . . You’ll drive home in your new vehicle.
A very versatile vehicle
by Zhot72 from Broomfield CO
July 23, 2018
Initially we were interested in this AWD model to replace a trusty but very well used Jeep Cherokee. The Taurus X is larger and more capable of carrying gear for camping and winter sports but does lack the ground clearance of similar vehicles.
It had a bit of a reliability problem as there were codes coming up, most of which were caused by improper care before we got it. In 100,000 miles driven it had only one major repair, the faulty input and output shaft sensors in early production models that Ford should have replaced.
It’s unfortunate that this model was dropped, as it’s much more sleek in appearance and design than the Flex it’s being replaced with.
RJ is My Man!! Awesome deal on my Sienna. Dealership Bomb-xxx
Too. Best price and vehicle In area. 98,000 mi, 2010 model. No one could beat that!
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