Wanted to love it for longer.
July 2, 2017
The car was an excellent fit for our family. Very comfortable vehicle. 3rd row small and not appropriate for anyone with larger children or adults but great for our church youth group. Well equipped with plenty of handy storage, outlets, heated seats, video system and good sound system.
The heated seats went first. Got one fixed and the other went. Then the heat/air issues cost another several hundred. Followed by the doozy---transmission fluid leak. Seems it runs through the air conditioning which website after website says is a design flaw. About this time the hood paint started to bubble up all over the place. Next the throttle body needed replaced followed immediately by the final kicker- the leaking transmission fluid that we promptly filled and had fixed caused permanent transmission issues which would have been a $3000 fix for a car valued at $1800. Oh and the drivers seat stopped moving and was going to cost a additional $500 to repair. Oh and I didn't mention that when my son accidentally put my key in his pocket and the clothes went in the washing machine, you had to have the car towed to the dealership to get a new key made, again stupid planning of Ford's part.
We loved this vehicle. It was just what we needed and was comfortable and suitable for our family but it can only be a good fit if it still runs. For us, fixing an additional $4000 in problems that stemmed from negligence (no undercoating on hood paint) or design flaws (key, transmission) was not feasible because we couldn't count on the car not developing some new issue as soon as that one was fixed. It got 149,900 miles on it. My Chevy Impala had just shy of 300,000 miles so I know how to take care of a car. This was just a sad experience for us.