I have had many vehicles in my lifetime with that being said, I can honestly tell you I have seen them all the scammers the xxxxxxxx the bait and switch adding fee's to your loan after you signed a contract. Well this place Certified Headquarters I have to say is the best I have ever been to. I called them asked them about a vehicle no games or tactics were played. I drove about 1 hour out of my way by passing all these other morons that I know will rip me off. I have to say I am glad I did we were met wit professionals from the sales floor all the way to the finance department. I dealt with Steve, and Jay. Very down to earth people the entire staff made us a family of 5 welcome and felt at home. We were in/out in under 1 hour and drove home that day with a great vehicle. It's been about 6 months now and they still call my home to ask how everything is going. They also remind me if I have any problems just call they will work with me. purchased 0n 5/26/2018 and love how we were treated every dealer and car sales company should work this way. No pressure just honest good people thank you all at Certified we are updating a review to show how thankful we are happy holidays. Best cars best deals next time when I am in the market I know where to go.
I originally came in for an 08 Bentley Gt, i left with a 2012 Bentley Gt and was shocked at how they worked with me to fit my needs. My car was delivered within 48 hours to my home and couldn't be more pleased with the quality and service i was given.
Had to do entire transaction on line. The Jaguar was as advertised in every aspect. The purchase took one day(Tuesday afternoon). Vehicle was shipped and delivered same week (Friday morning). Immaculate and passed strict MD inspection with no issues. I cannot thank Mike enough for making this so easy. My wife is still smiling, so I cannot give a higher recommendation than that.
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