Robert Bauman Helped me out with the 2016 F150 I just bought last week. I was having issues with the backup sensors not working. He helped me get my truck in at my convenience and even offered to put me in a loaner if needed. Found the issue with a harness and took care of it. He is also helping me with all the questions I have. Great and speedy service.
They have mastered building a culture of customer service and friendliness. Every time we were there when greeted by a sales person upon telling them we were there looking for someone else. They would personally walk us inside, open the door for us and find that sales person for us. Normally at other dealers the sales person would just say we can find them inside and look away. We bought a SUV clearly out of my wife???s and my league of technology knowledge. Our sales person Tommy Shelly spent a lot of time teaching us how to use it and work all the stuff this thing can do. That was the standout service that we needed. They will definitely have our future business.
this review only deals with sales as i have had no interactions as of yet with the service department
have purchased alot of cars over the years,dealt with many different dealerships and i have to say that in my opinion this was the easiest no stress deal i have ever made. The sales man Dave Scott and the finance man Steven Oliver were extremely professional and answered all of my questions.Anything that they were not sure of instead of making up an answer they reached out to others and got the answers.if and when the need arises to purchase another vehicle i would have no issues checking there first.
We worked with Manny Rodriguez for this purchase and he went out of his way to help us feel comfortable and satisfied with our purchase. Great vehicle at an amazing price. Would recommend them to anyone.
Jason was always eager to help. When I had a question he either answered it on the spot or did some research and get back to me quickly. He also made me aware of discounts and incentives I was eligible for.
Great salesman; friendly, pleasant, very paitient, knowledgeable, great suggestions, made the shopping experience way better. The actual purchasing transaction took way too long to complete .
Was out of town and had a blow out in a front tire. Mentioned this to the Service Manager, Phil, and he got me into service in 5 minutes. Everything was completed in a few minutes. I was back on the road. Excellent.
Drew was very nice and took the time to explain to me the reason for the airbag recall. It's obvious they are doing all they can while the construction is going on and appreciate the employees positive attitudes.
I went to AUTONATION ford just to find the best service! Barry Friedman was prompt on responses and did everything he could to get me in a new Jeep Wrangler! Barry Friedman helped me out by making sure I left content with a new Jeep! I recommend this dealer to anyone looking for new wheels!
Greg Hiland was so patient, professional, and thorough with me. Never pushed or made me feel uncomfortable. Would highly recommend anybody to go to Karl Flammer Ford and deal with him. Suzanne was just as easy to deal with. Very professional and answered any questions I had.
Pete in Service was beyond helpful to me again for a second time. He is extremely professional, courteous and knowledgeable. I couldn't be happier to have found Flammer Ford and Pete. He is certainly an asset to a great company that's provided me with stellar service once again, from getting our appointment to returning the vehicle back in a timely manner. Highly recommend!
Came in to buy a used vehicle, found one, only to notice the sun roof didn???t work. Within a couple hours they had the sun roof fixed, oil changed and serpentine belt changed (technician noticed cracking). The deal was made and I went home with a new truck! They offered to give me a ride while the truck was being repaired and pick me up. Great staff and technicians with exemplary service! Definitely recommended Flammwr Ford to my friends and co-workers!
The Service Department at FPR has always provided excellent service. My Service Rep, Steve Wollak has always taken care of all my service need and ensured I receive fast and quality service. Thanks FPR.
Awesome group of people!!! Brought my truck in for service and wanted to look at a newer vehicle. Everyone was polite and took the time to answer all my questions and options. Great selection of new and used vehicles.
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