Great visit, and great service on my 2007 Ford Focus. Mr. Agner Hernandez was the service representative that oversaw the service on my 2007 Ford Focus. Mr. Hernandez displayed politeness, courtesy, and friendliness - a total professional. The professionalism that Mr. Hernandez displayed will want customers like me, and others, to keep returning back to Koons Form on any future service on their automobile.
Perfect for a large family!
by OkcMom from Edmond, OK
December 7, 2017
As a mother of 5, soon to be 6, we were needing a new vehicle with plenty of space. When I first saw the Transit I was hesitant since they seem so much larger than my minivan. It has turned out to be the best purchase! Not only does my family finally have the space we need but it actually drives just as easily as my smaller van did. I'm so happy with this van so far!
After a 6 month car search Diante M. and Danny (the GM) made the car buying process painless. They are professional, fair, and a pleasure to do business with Volvo again. Thanks Danny and Diante. You guys are the best!
Very comfortable for a cargo van
by mk3250 from Arlington, VA
February 7, 2018
I really love it. I like it more than I thought I would when I bought it. The basic vinyl driver's seat is very comfortable and the vehicle handles like a car. Good pick up, not sluggish at all. Good turning ratio. The side view mirrors with blind spot mirrors incorporated provide excellent coverage so that I have no worries when changing lanes. Since I don't have back window glass, I had a back up camera installed and it works great. Good gas mileage for a work van- about 16 miles per gallon when empty. No complaints. I like that I can use regular gas and there is no engine knock under load. I added running boards which is a tremendous benefit when getting things out from the van and also putting things in. The interior is spacious and there is plenty of room to pack in a lot of stuff. I did not add shelving but kept the entire space available for carrying around tools and materials for the jobs. At first I wasn't sure of the new design (2015) but have gotten used to it and I really like it now. The overall styling of the van is great and a pleasure to drive.
Just bought used Toyota Camry from Cowles Nissan. The salesman name Rusty was very honest professional answering every question we had just the best salesman I had ever encountered. He has many years of experience. He didn’t pressure us to buy the car. He was very patient with us and very knowledgeable of the cars and everything we were asking. If you need to buy a car I recommend going to Rusty. Thanks for everything Resty.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
by lrguin from Four Oaks ,NC
September 18, 2017
This vehicle is just what i wanted. It will give me service and do the job i want it to do. I will buy my next car from them.
Replacing my review titled Be honest with customers. Cars.com doesn’t allow for easy removal or update of reviews. I fixed the issues with the car at my own cost. I had got the car at a good price anyway since when bought new it’s a car that costs over $100k. So I accept that, and since car drives great after the repairs think it’s appropriate to revise the ratings for Imperial Highline.
This was my first time at Criswell and my first Chevy! Anthony was the type of salesman you want to deal with. knowledgeable, friendly and not pushy. He listened to me about what I wanted and went out of his ways to get it.
by Trish from Winter Haven FL
August 28, 2018
This is the perfect van for my large family. Comfortable, stylish, and easy to drive. More than enough space for passengers and all our stuff!
I leased Chevy Traverse in 2017 from this dealership when it was Manassas Chevrolet and had a bad experience. This time wanted to buy a Cruze. Every step went without any issue. Sales Associate Carlos was very professional and nice. Austin in finance answered all my concerns and was very professional. It was overall very good experience.
Ford F-150 and f250andf350 all three truck I used
by Glamis from Calforina ,Lancaster city
August 12, 2018
Good long drive good gas and comfortable inside prefect for me that’s all only v8 that reason Iam pull trailer for camping glamis and dumont dune cool now no truck Iam stop drive for two years shop is try put computer chip seven time blow up so it been frusturted so I think I better get other truck same kind of truck I rather that’s all
Spent a little longer there than expected but understandably so, they were pretty busy. Good experience nonetheless. Staff was friendly, process was painless. I would recommend the dealership and Ahmed to others.
I had a wonderful experience at Academy Ford. The saleslady, Ashley, truly listened to me when I told her what I wanted and she guided me to the right car. She had a lot of patience ! Because of Ashley I ended up with the car I truly love :)
Exceptionally comfortable to drive.
by Mike Bus from Newville, Pa.
December 14, 2018
This van is great! Very easy to drive with minimal blind spots that are common in a van. It travels up and down the Pa. Turnpike with a breeze and little crosswind problems.
Very good price, high end cars. I had a great experience with them. Definitely will buy from them again and strongly recommend them.
If you looking for high end car and reasonable price look no further.
We met Sean Prather at 4:45 on a 100 degree Saturday evening. After a horrible afternoon of test driving cars at 4 other dealers, we stopped at Laurel Kia on our way home. Sean stayed late to show me a car, which I loved. I had second thoughts over the weekend and I went back at 5pm tonight. He let me sit in 5 cars, stood outside with me in a hailstorm, and helped me decide what would best fit my needs. I am very happy with the entire experience and highly recommend Laurel Kia and Sean Prather. The finance professional was also super helpful. The dealership is no-frills. But they have complimentary beverages and it’s very clean and upbeat. If I wanted a manicure I would go to a nail shop. I wanted a car, and I got one today! Thanks!
Best large capacity vehicle ever.
by Sam c from Waco tx
December 10, 2017
Best large capacity vehicle ever, powerful agile drives more like a sports car than a Econoline. I would definitely recommend getting eco-boost though.
I was in the market for a new ride, and I didn't have the best credit. However, IAD auto helped me out and put me in my new Chevy SUV. I worked with Ed T a really nice guy and very knowledgeable about what was necessary to get the deal done. I was very frustrated, but the way Ed dealt with me you'd never know I had credit challenges; plus I got the Equinox I wanted. Thanks IAD
Seller makes the difference!
by KEGcaterer from Omaha
May 24, 2018
A cargo van is pretty simple, a box with a motor and wheels. The difference with this van was made by Schrier Automotive. I was taken care of quickly and efficiently. I'll be a Schrier buyer from now on!!!
We wentin looking and came home with our Kia Sorrento. Igore was our salesman abs he was awesome. Told him what we wanted and what price range we were in and the 2nd car he showed us we bought. No pressure, no haggling and fast easy paper work. We would defbut from Igore and Laurel Kia again.
by Jojo from Newport Beach
July 18, 2017
I think it was one of the most beautiful functional vehicles on the road. Ford really did their homework when I made this ceasing.
I was going to buy a minivan, but when I saw this I change my mind .!!!
A few years ago we purchased a new vehicle from Cowles Parkway; but the vehicle (although not considered a 'lemon') experienced rain leakage (which they repaired) and eventually a cylinder malfunction that required installation of a refurbished engine.
What gives? Brand new vehicles shouldn't have problems.
Although each of these defects took a long time to repair, thankfully Cowles repaired everything. However, during each lengthy repair, we rarely heard from the Service Team so were not kept up to date.
We thought it's their responsibility (their responsibility!) to contact the Customer to let them know what's going on, not vice versa. We had to call a lot and felt very lucky if we were able to talk to someone and find out details.
Cowles Service and maintenance is great, but overall Customer Service and making contact with the Customer is lacking. We realize they're balancing many customers, but a simple phone call letting the Customer know how things are would be very helpful. Why do we need to call them to find out details?
by DEALVAVICTOR179 from KATY, TEXAS 77493
September 6, 2017
COIL AND A/C WENT BAD AT 74000 MILES. I AM OUT OF WARRANTY AND NOW I HAVE TO PAY
BETWEEN $2000 TO $3000.
Go see Ed @ IAD auto; he is super nice and he put in a SUV that I love! . He did his best to get me into something I wanted and I didn't have the best credit. Thanks IAD
So far so good
by 1Gr8PT from Pensacola, FL
August 10, 2017
Space wise and being a family of 6, this 10 passenger transit has been excellent and exactly what we were looking for. We were concerned with the amount of cargo space in a minivan and can't afford a large SUV making the Transit the best option for the price. It worked great for family trip from Florida to Tennessee. With the overall gross vehicle weight, the small 3.7L V6 can be a little under powered. I feel the weight has also compromises fuel economy as well. Have only had the vehicle 3 months, so unable to genuinely discuss reliability ad I have read concerns of excessive brakes and tire wear. Do wish more options such as color, interior and hands-free were available ad well.
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