I walked into Hassett Subaru and was greeted by Aladin Omar. He was very thorough in intruducing us to the Ascent, including a test drive. From start to finish Mr. Omar made our decition to purchase the Ascent very easy. Our complements to Hassett Subaru for having such a delightful employee. Jose Gregori
Came from out of town and they answered all my questions over the phone regarding fees, price and cargo van features. No surprises when I arrived. No hidden fees. Didn't feel at all like a hard sell. Gave me an incredible price for my trade in and was a great experience all around. They even mailed me back my ezpass and garage door opener. Nice experience.
If you are looking for a dealer that doesn’t pressure you or forces you to decide this is the place. Our salesman Ron is amazing! No pressure, very knowledgeable, friendly and no pressure. Ray the Manager is a very low key manager who wants the customer to be happy with everything to do with the car buying process.
I would definitely recommend this dealer to anyone looking for a car.
I have bought several Fords from this dealership and never really felt the urge to write a review but after my last experience I felt I should share. I bought a 2017 F 150 , long story short it turned out to be a lemon. This was Ford's fault not the dealer, they did all they could to keep me happy and worked w me until I had enough and went after corporate to buy it back , which they eventually did. The process was painful and miserable. Ford corporate lost a customer in me and my wife. When I explained this to the dealer , Danny the GM and Vincent the Business Manager did what it would take to keep me in a Ford. They cared enough to pick up the slack when corporate was dropping the ball. I would highly recommend this dealership.
Our Salesman Jeff spent much time with us going over different vehicles and what would suit our needs. He gave excellent information and advice. Jeff handled the transaction smoothly and made sure everything was handled properly without hassel. He made it a pleasure to buy car from Pepmore.
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