My wife and I were very happy with our amazing experience at Grand Ford!! They made us feel welcome and never pressured us!! They were very honest with us and we were able to purchase a Ford F-150 and walk away very satisfied!! We highly recommend this dealership with their amazing staff and plan on going back in the near future.
I have a 2014 Explorer and always have the dealership do my oil changes. Since I have two little boys, my car is constantly filthy. When I get my oil changed, I always ask for a full detail. It's like driving a brand new car every couple of months!
I needed the works done on my 2014 Escape and the service department staff eagerly scheduled me in. The works was completed in a timely manner and all of the work and other findings were explained in detail to me. Excellent service by Grand Ford service department and mechanics.
I have a Fiesta It had a recall to fix as well as oil change "works"...With a rebate! They are Awesome, they took time to figure out a noise I heard-took a ride with me and narrowed down several early ideas. Then after I picked it up found out they had ordered a replacement wheel cover that got cracked during repairs ...Grand Ford takes good care of you!
We had purchased a new Lincoln MKX previously from Phil Fitts and returned to purchase a used MKC. Our salesman, Albee Mangino, from whom we had purchased the MKX, was again very helpful, friendly, and fair. We believe we received a fair deal and are very pleased with the MKC. We also returned due to the excellent service department.
Buying process was calm. My husband usually gets pretty worked up but our salesman Jason was very nice to deal with. Very polite and informative. Would buy from Jason again. As for the showroom,needs updated. But you don't buy the showroom so it was ok.
We have purchased our last 4 cars from Phil Fitts and use their service department for all of our needs. One time we went elsewhere (because it was closer to our residence) and it didn't turn out well. We will gladly drive the additional miles to receive fast, friendly and competent service. And, Kenny in the service department couldn't be nicer or more accommodating!
Purchased a pre owned vehicle from Montrose Ford Lincoln and had a great experience. Super quick responses from the sales team (Dave) especially because we were coming from out of town. They made the buying process quick and easy.
This dealership was friendly and understanding. Went in to look at a truck with 3 kids and they were friendly to us and our kids. They made the process very smooth and fast. Luke explained everything to us and gave us options that was suitable to our income. I would recommend this dealer and sales associate, if you want a friendly, fast, comfortable and professional truck/car buying experience.
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