Richard (Richie) Gonzales went above and beyond to make it a good
Experience. Assured that the vehicle was a true certified Lincoln when I had some Questions regarding some warranty work that was already performed on the vehicle
The service department response to my car having an unknown electronic failure was far and above other Ford dealerships in the area. I would never go back to the dealership I bought my First from even though it is closer to my home. I will go back to Hoffman Ford to buy my next vehicle and have it serviced
Salesperson, Nicole, was professional and greeted us on the car lot right away offering her services. She answered all of our questions and took us through the process of buying the car efficiently and expediently. Nicole is continuing to research how to set up the touch key entry for us as we only have one key. We would prefer two keys and the touch keyless entry. An overall great experience for me and my family.
Tasca was great to work with. I visited back in September when they had a promotion going and Jen Robey was so patient with me. Unfortunately I did not find anything I was in love with so I did not buy anything but once I was ready to make a decision I went back 2 months later and Jen was just as kind and helpful as the prior visit. I ended up leasing another vehicle with them and left that day with it! Thanks again Tasca for yet another great vehicle!
Went in only knowing what make and model i wanted. I was only asked for what i wanted in the ford ecosport and a color. I walked away in 24 hours with what i wanted and more. Tasca has the best sales people and knowledgeable staff. I will always go here for serves and other cars as well.
Henry at the Emissons desk was very helpful to me. I am a Vietnam combat disabled vet and Henry saved me steps so I did not have to walk to his work station. He came to the customer lounge and gave me my print out and took my 20 $. Thanks Henry
My sales rep was Qalil and was very helpful. Everyone was friendly. The only thing was towards the end where I guess there was a misunderstanding on our deposit being given back but overall good experience.
Daniel Janus was our sales rep and was extremely helpful with information, answered our questions and helped make the process easy. He also followed through and found the second key and the code for the door. I was so pleased that he called back on Monday morning like he said he would with the information we needed. Would go back again.
Dowling Ford is by far the best dealership for service, sales and parts. They are more than fair and take very good care of their customers. Their prices are very good and they don't try to sell you stuff you don't need unlike many other dealerships that take your arms and legs as you walk in the door. I can keep going on and on. I wish there were more mom and pop shops like this one instead of those fancy corporate dealers. I would definitely recommend Dowling Ford in Cheshire CT for all you Ford car truck needs.
I went to Bob Thomas Ford looking for a new car after twelve years in my Explorer. I worked with Colby who was very knowledgeable, helpful, and courteous. Bob Thomas also met with me to welcome me to the dealership and let me know he was at my service. I expected to leave with a certified pre-owned Explorer. Colby showed me the new Flex with the eco-boost engine and I was sold. No high pressure sales, just great service.
I asked 3 dealers for Internet pricing on a 2014 Ford Escape. Bob Thomas Ford had the best price, responded quickly and had an excellent follow up process. The overall buying experience was hassle-free.
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