Paul dicarlo was great. He was there start to finish and made me feel very comfortable buying a car . This was my first time and he made it very easy. He also stuck by me through my difficult financing options. Paul is a great asset to your company. I dont even remember the name of who helped me after.
The best sales person Michael Schroeder went well above from start to finish doing his job perfectly. . He came in on his day off to deliver as promised, my car. . I am in awe with the respect he extended to us. Very happy with my Q7. We will be back. Thank you Michael, you rock!
Requested an Oil change, installation of 4 new tires and new windshield wipers. I was disappointed with the oil change because the oil use for the change was not the standard synthetic blend 5000 mile change the vehicle came with and has been used for the last six years. It was the non synthetic oil with a 3000 mile change recommendation.
One of the best car buying experiences we have had. Brittany was excellent, knowledgeable, and gave the best demo with attention to every detail, and certainly was not pushy (which is a criticism I have had with other dealerships). An all around enjoyable experience....wonderful interactions with the sales manager, finance manager and Jack Madden. Beautiful new service facility with exceptionally friendly staff.
We will be back.
I had leased it out of state originally, before we moved to Massachusetts! I had done all kinds of research online and everything pointed me toward Jack Madden! My salesman Jay was the utmost most respectful and knowledgeable person I have EVER worked with
Sean was excellent in taking care of my needs in an emergency situation. Going so far as to provide transportation to my home after the deal was made, which was an additional hour for him. Matt was very quick with the paperwork as well.
i recently went to Tasca in Cranston with my significant other to pick up a car that he had just purchased with no intention of looking at or buying a car for myself. We (and other family members) have always called on "our" salesperson Lou Colon when we wanted to purchase a vehicle, while my significant other was signing his paperwork, Lou told me about a car that had just come in and he thought it would be perfect for me. i looked at the car and fell in love with it. Lou was right the car he showed me was perfect for me! i love my "new" car! i can't say enough about the Tasca dealership in Cranston. Everyone i have ever dealt with at Tasca has always been friendly and courtesy. They do everything possible to make the car buying process as easy as possible. i will continue to recommend Lou Colon and the Tasca dealership in Cranston.
Our family just had the best time buying a Ford F-150 Lariat and I wanted to make sure I gave credit where credit was due.
(1) Wonderfully Communicative - Jason Lehner, the delearship manager, was amazing. Since we know little about cars but wanted to venture into truck ownership, we turned to a relative who is 1000s of miles away for help. This didn’t phase Jason at all. He answered every text, email and call with care and worked effortlessly with someone he never met in person. My relative is a bit of a hard cookie to crack so we were all impressed at how Jason was able to navigate the rapid fire questions and concerns.
(2) Stellar Price - We did approach other dealers but Waterford Ford simply offered the best price for our custom order. We feel like we walked away with an fantastic price for a brand new 2018 custom Lariat order.
(3) Straight Shooter - Jason never tried to sell us something for the sake of selling. We didn’t feel overwhelmed with the options or that we were making a mistake by not buying an additional feature. He was polite, listened and ensured we were comfortable with the order BUT we never felt pressured to take on more.
The best part was when we finally went in the sign papers! Michael O'Brien, the manager emeritus, saw that I had kids in tow and offered to have the car sent to our home since we couldn’t bring it back on the same day. It made my life so much easier! Seriously. That small gesture made my year. And now I have a gorgeous new ride.
Great Overall experience, from friendly sales staff to delivery, I would highly recommend this Dealership to anyone. I purchased a 2015 Ford Super Duty that was in the condition exactly as represented.
I am extremely pleased with the service at Tasca. John Stone and Eric Defalco run the Quick Lane Service Department. They are so professional and careful. My car is older and they have it running perfectly. I had routine service there yesterday and they found a small problem which they addressed. They are terrific.
Went for oil change and tire rotation. Service wes thorough and quick. Had a free breakfast sandwich while I waited. Tasca checked all fluid levels and tire pressures.
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