Joe was our salesman and was great to work with. The process was quick and easy to purchase a vehicle. Joe explained what the vehicle looked like before I drove 50 miles to Cincinnati and when I arrived it exceeded my expectations.
I inquired about a used car at Mike Albert Direct that I stumbled across online. Mike Hoefker immediately contacted me via email and phone call. I went to the dealership to check it out and was surprised by their large selection of used cars in great shape. The prices were beyond reasonable and Mike took great care of me throughout the entire process. He wasn't pushy by any stretch and answered all questions that I had. I feel like I got a great deal on a great car thanks to Mike! The financing process was also very painless thanks to Biff!
Had a great experience buying a car from Mike Albert Direct. Joe Mendelson was our salesman and he was so great to work with. He put no pressure on us, but was very helpful and knowledgeable throughout the process.
Easiest buying process ever. I’ve purchased about 30 cars over the years this was by far the best experience I’ve ever had bar none. No car dealer BS - no 4 square crap none of that back and forth trying to extract every nickel it was just really professional.
I have been a customer for years. I know you will never recommend work on my car unless it is really necessary. Great job, always courteous and totally honest. Being a woman I have heard horror stories from friends. Always comfortable with staff at Airport Ford.
This was my second time buying a car from Mike Albert. Grant was very helpful and worked with me during the negotiating process. I would definitely come back again and highly recommend to others looking for a car to come here first. I came in with a pre-approval letter and the whole process was quick and I drove home in my new car.
I never thought I'd be able to find such a phenomenal used car at such an affordable price. It's the first time I can ever recall actually loving the whole buying experience from selecting a car and negotiating to actually getting in and driving away. Matt Adelsperger really went out of his way---on his day off even/-to help assure I was going to get the car I was desiring. I suggest anyone looking stop by and talk to him...he has many more cars available than you could even imagine.
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