Our family just had the best time buying a Ford F-150 Lariat and I wanted to make sure I gave credit where credit was due.
(1) Wonderfully Communicative - Jason Lehner, the delearship manager, was amazing. Since we know little about cars but wanted to venture into truck ownership, we turned to a relative who is 1000s of miles away for help. This didn’t phase Jason at all. He answered every text, email and call with care and worked effortlessly with someone he never met in person. My relative is a bit of a hard cookie to crack so we were all impressed at how Jason was able to navigate the rapid fire questions and concerns.
(2) Stellar Price - We did approach other dealers but Waterford Ford simply offered the best price for our custom order. We feel like we walked away with an fantastic price for a brand new 2018 custom Lariat order.
(3) Straight Shooter - Jason never tried to sell us something for the sake of selling. We didn’t feel overwhelmed with the options or that we were making a mistake by not buying an additional feature. He was polite, listened and ensured we were comfortable with the order BUT we never felt pressured to take on more.
The best part was when we finally went in the sign papers! Michael O'Brien, the manager emeritus, saw that I had kids in tow and offered to have the car sent to our home since we couldn’t bring it back on the same day. It made my life so much easier! Seriously. That small gesture made my year. And now I have a gorgeous new ride.
Perfect replacement for our cab-over box truck
by Ceiling Man from Gainesville, FL
August 14, 2018
Excellent delivery vehicle for a construction contractor. The 3.5 EcoBoost has more than enough power for any driving situation when loaded down with material. Comfortable and quiet interior makes the driving experience a pleasure. Would definitely recommend adding the back-up camera and park aid sensors. It has already saved me twice from hitting a pedestrian and a car while backing out of a parking spot. Only complaint being a 6'3" man is that I wish there was just a couple more inches of leg room in the front. My right knee rests against the center consul, but this is a problem for me in almost every vehicle.
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