Dan is the best person in the service department. He is professional, courteous , knowledgeable and friendly.. He does what ever it takes to take care of his customer and it is very much appreciated. When I go in I deal with him only, it???s worth it to wait for him. He is the main reason I go there for service.
My wife and I were in the market for a used minivan. Our search showed us the perfect car, one on Weathers' lot. We went to see it on a Saturday, and we able to keep it until Monday. Our salesman Tom was honest and fair with us. We got the deal we wanted for the car we needed.
Winner Ford did a great job and they truly are a Winner in my eyes! From the internet pre-sales process all the way through the deal, they were helpful, friendly and knowledgeable. Eric Medina, Jeremy Robertson, Vern Ford, Joe Morin, and Ken Witman were all great. Jeremy and Vern made sure we were comfortable and had anything we wanted. Joe Morin worked his magic on my trade-in to get me the most value. Ken Witman worked the numbers many different ways to see what was best for me. He explained al options and was very thorough. Overall it was great experience. I will be going back to Winner for my next car.
I contacted Winner Ford with a vehicle I was interested in and within 24 hours they had me in the car I wanted and at a great price. Paul was very diligent in working out all the details and getting me in my new car ASAP. He was an absolute pleasure to work with! I will definitely be coming back here for my next car!
Buying a car is always stressful ... but Branden Wright went above and beyond to make a return customer happy and take delivery of a new Ford Edge ST in a matter of 8 hours. After calling the dealership to inquire about a particular vehicle Branden was on top of matters to help grease the skids and make the deal happen. I was unable to travel the 80 miles to take the test drive and get paperwork done ... so instead, he gassed the vehicle up and drove to my house (90 minutes later) and picked me up. It was the longest (and best) test drive in history, I'm guessing. In the return hour and a half ride back to the dealership, I learned everything (from him) about the vehicle and really got a feel for the power and capabilities of the Edge ST. Within 70 minutes of returning, all my paperwork was done (thanks Doug for your thoroughness) and I was on my way home, happy as can be in the new car. Even though Branden has only been in the business for a few months, he understands that customer service is #1 and his actions today has created a referral source for life. I hope he continues to excel and learn the craft, as I'm sure he will be a "Winner @ Winner Ford" for sure.
Everything worked out perfectly, Paul, took me through the type of vehicles and suggested models that would fit my needs. They also helped setup the car insurance and registration and told me about the financing and answered my questions.
The customer service exceeds a five start! Everyone was acc
by Sharina61 from DealerRater.com
November 26, 2018
The customer service exceeds a five star! Everyone was very accommodating and worked hard to meet my needs. I would recommend Winner Ford when purchasing a new vehicle! My mom also came in 4 days later and purchased a new Ford Explore. Kim worked hard via text messaging, to gain my Sale. She was very welcoming and warming once in the dealership. Lavern would not take no for an answer lol. He worked his magic to ensure that I had numbers that I wanted. He has warm energy and provided excellent customer service. Branden was an awesome sales rep. He took his time to explain the features on my vehicle and also was available by text when I needed assistance. Very friendly, motivated to do his job and most importantly he showed that he cared.
Great experience today wirh my salesman Paul C.! Great hospitality too! I love my new 2018 Ford explore platinum!! I will definitely recommend this dealership and salesmen to friends of mine! Thank you!!
Major repairs to brakes, spindles, cracked boots, steering unit plus replacement of filters, oil change and wheel alignment done satisfactorily on 13 year old vehicle. Had to recently return twice to fix thumping in rear brakes. Replacement rear rotor surfaces were grooved and found to be the problem. Finally remedied. The repair facility isn't the least expensive but their service and repairs are reliable. Use them for both my Explorers.
Salesman Jeff Gemmill was responsive and courteous. I had to travel in from out of state to pick up the dump truck, and Jeff picked me up from the car rental agency where I was returning my rental car. Throughout the process, Jeff took time to answer my questions. The paperwork was all ready to sign when I arrived.
Different from other local Ford Service Departments, this one treats you like you want to be treated! Astounding to find anymore, but today I experienced it. I dreaded taking my car in for recall repair because of past experience at Liliston Ford, but Bayshore was different! Treated me with courtesy and respect, and my car was handled with care. They kept their promise on how long the repair would take. If you have been to other Ford dealerships in our area, don't think they're all the same. Bayshore proved they're different! Thank you Brett and Pat. I look forward to returning to Bayshore Ford to have my vehicles serviced in the future. It was worth the drive!
Just bought a used 2014 F150. The dealership sold me a truck for a fair price over the phone and held it for me for a couple of days until I was able to drive from Maryland to get it. The sales lady, Marie, and sales manager, Joe, were friendly and not pushy which I appreciated. The truck itself was in better condition than I expected.
First time at Brian Hoskins, went with Bo and he introduced us to Diamond Dave. My daughter Bethany was buying her first car. Diamond Dave made it the best experience. Very glad this was my daughters first car buying experience. Diamond Dave had everything ready, worked with us and 110% knew what to do, we will be back. Joe in fiance was great also. This dealership has people that care and want you happy.
What a great experience! We have leased 3 cars from them and each experience just gets better and better! They go above and beyond to get you the best deal possible!
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