I gave this rating because of the attention, consideration, and accommodation that I received from Rex Aaron. God bless his heart. He took very good care of me. As for Anthony xxxx at service, he did not demonstrate any customer service etiquette to me. I was already upset about my disappointment with vehicles that I purchased just in May, and having so much problems. He got very argumentative with me on the phone coupled with condescending attitude. When I came to pick up my car he completely ignored me, and never acknowledged me, even as as I was saying hello to him. I was taken care of by others. That is not how I know Lincolon.
Excellent experience with this dealership - Dale, Michelle and Cleo were wonderful - they were thorough, very kind and down to earth. I never felt pressured and I would absolutely recommend this dealer.
by Kim loving her new ride from King of Prussia , PA
December 16, 2017
We purchased our 8th vehicle from Sloan Ford today. As a loyal customer since 2005 I highly recommend both their sales and service departments. Professional, knowledgeable and customer focused I wasn't sure what I wanted so they asked me questions and gave suggestions to best suit my needs. I test drove a couple models and picked the package with all the features I wanted. Amazing deals through Ford with honest, direct and clear communication about the costs and extremely fair pricing. I am thrilled with my new Ford Escape! Thank you Sloan Ford.
Great dealership and great customer service. Jeff in sales and Frank, sales mgr. Really made my wife and myself feel very at ease and welcome.......If you are looking to purchase a car with a knowledgeable sales staff and competitive prices, Sloan Ford is your best place to go.
Ron & Mary C..
My wife and I were in the market for a used minivan. Our search showed us the perfect car, one on Weathers' lot. We went to see it on a Saturday, and we able to keep it until Monday. Our salesman Tom was honest and fair with us. We got the deal we wanted for the car we needed.
They understood what vehicle I was looking for and made the effort to find one they could give me a good deal on. My sales rep Vince followed up quickly with the questions and info I needed BEFORE I even had to come into the dealership so I wasn't wasting my time. It did take took two hours from when price was agreed upon until I was out of the dealer with car. Thats too long for paper work.
What a family experience with the most comfortable atmosphere I have ever experienced at a car dealership!
The Team of Jace, Dave, Ashley , Rafael made it warm and fuzzy with a process that flowed like Dominos!
Dan is the best person in the service department. He is professional, courteous , knowledgeable and friendly.. He does what ever it takes to take care of his customer and it is very much appreciated. When I go in I deal with him only, it???s worth it to wait for him. He is the main reason I go there for service.
I have leased and purchased about 4 cars from this dealership. Highly recommended! Service is always a plus! I love the drop off and the excellent service to your door. The driver is always pleasant! Definately recommend!
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