All people working at Gus Machado Hialeah are very educated, treat every customer with respect and consideration. Facility is always clean and organized. Vehicle service is excellent. The small cafeteria shop has the best Cuban coffee in town. From the moment you arrive it is a wonderful experience.
Meshi was extremely helpful with getting us the car we were looking for at the right payment. From beginning to end, she was very upfront and showed a lot of initiative in wanting to do whatever she could to make it a great experience. She was not pushy at all, and made the process very relaxing and comfortable. She also explained the vehicle features and help set up the phone in the car. My first purchase with lincoln and I will definitely be back to see her for my next car.
Great customer service! Our salesman, Meshi, was outstanding. She listened to what we wanted and did not push to close the sale. Joel in the service department has been very helpful as well. So far, our experience has been top notch.
I did an online inquiry from Autotrader on a preowned vehicle and received a call from Meshi within a few minutes. She was able to answer my questions. Shortly after I spoke with Meshi , she called me back with a detailed description of the vehicle. Since we were traveling from Tampa to south Florida I wanted to make sure there were no surprises. We agreed to make the purchase based on the description, pricing and professionalism at this store. When we arrived I was very impressed with the vehicle, it is better than described. Meshi had everything setup for us to go through the finance office and get back on the road. Definitely a great experience! Thank you to the team at Pines lincoln!
I’ve been communicating with Meshi for the longest time about the new Navigator 2018 we weren’t sure of what features we wanted exactly yet she managed to make the pre order as simple and easy as possible . This probably was my easiest car transaction I’ve ever had . Starting with the the details about the car to placing the order to being updated every time when there was an update- to the final delivery where she walked us through every single feature there is in the car . I’m very happy with my lincoln and I’ll be referring all my friends her way. I never liked dealers yet she made me think otherwise.
Mike Carrozza, from the moment i pulled in took care of me. I had issues with my hood and door check with Rust and called it into FORD right away and got back to me with a solution on the same day. Something you do not see in customer service anymore. From Taking in my car for repair (Which took a week) he kept in touch with me every step along the way. And to go far and beyond made sure all the services in my Vehicle were up to date. He is a key asset to maintenance and service department at GUS MACHADO FORD and look forward to doing maintenance with your team for a long time.
If you want to have a fast service, just and without deceit, request Jesus Linares, you will not regret it!
Si quieres tener un servicio rápido, justo y sin engaños, solicita a Jesús Linares, ¡no te arrepentirás!
Everyone I worked with; Eddie D, Tony, Gilbert, and Hayden were exceptionally nice, willing to work with me and not give up on me knowing how much I was interested in buying a vehicle with them. I was very happy with my purchase. Awesome 2012 RAM 1500 Big Horn.
Very knolegaeable, I trust them very much. They make my old truck feel new again
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