Usual bait and switch car ad. Ad stated 21k for a Ford Mustang GT but when contacted the price was 30k. Talked to a sales rep about other cars in inventory and literally every car she sent info on was priced over the budget we discussed.
Julián was great. We didn???t have to haggle any prices. You pay exactly what they say your going to pay. He was very honest with us about the cars history. We were very happy with the customer service and the price
Bought a car and had to get some repairs done after 5 months of having it because it is not included with my warranty. They need to do full car inspections before they let customers drive off the lot. Il probably trade the car in after one more year.
Chester was so friendly and knowledgeable and the staff was really welcoming and inviting. It was a nice clean quite environment I like how they act like a family. The buying process was simple and easy and the salesman are not pushy.
Gave permission to install cabin & engine filters. They instslled a cabin deodorizer that smells that I HATE and had the nerve to charge me $14.00 for it. Was NEVER asked if I wanted!! Says they cant remove & lasts wk or 2. Thats just great. Headache for 2 wks at least!!!! Need to ALWAYS ask b4 installing that!! NEVER done that before!! YUK!!!!
When shopping for a vehicle most know it's not an enjoyable process. Well I can say Herb Michael was a pleasure to work with. He was very knowledgeable and patient. I can easily say when it's time to shop again I will absolutely use Herb.
I love this dealership! The entire staff is very friendly and also very knowledgeable! I had the absolute pleasure of working with Jason Ford, he is a true people person, great listener, has a very strong work ethic and worked really hard to get me exactly what I wanted. I had very high expectations and he rose to the occasion and exceeded my expectations. I would definitely by another vehicle from ALM Kennesaw via Jason. The perfect match!
My sister had been looking for a car for a long time. The other dealerships did not take her seriously. We pulled up to ALM at the Mall of Ga. and was greeted immediately. She told them what see had seen on line. Ali & Tammy brought us snacks while we waited to see the car. The price on line was the true price. It was such a relief to have a honest salesman. Ali bought our dinner while she purchased her beautiful SRX. It was the least stressful experience I have ever had buying a auto. I would recommend Ali to anyone looking for a vehicle. I will be buying my next car from him.
Steve Manley was my Service Advisor to do some repairs to my F250. Steve streamlined the process and handled every aspect of my visit and repair like it was his own truck. He answered every question with detail, and he kept me informed on what was going on with my truck. Thank you Steve, I very much appreciate your hard work!!
by M. Fischer ...Fusion owner from Woodstock, Georgia
June 21, 2017
I was looking to return a leased 2014 Fusion and replace it with a new 2017. Since my car had been serviced at Woodstock and I liked the service department, I went there to see what was available. My salesman, Aubrea Carringer could not have been more accommodating. I did not know what model I wanted nor was I sure whether I would lease again or purchase the my next vehicle. Aubrea showed me what was available on the lot , as well as what he could find for me at other dealers. He patiently explained all my options with the Fusion and explained the pros and cons of of lease vs buy. It took a week, but we found the perfect model at another local dealer. Aubrea went out of his way to get that vehicle AND meet that dealer's price. I ended up buying the car. When I picked it up. Aubrea spent a fair amount of time explaining all new technology - not an easy job since technology and I are not the best of friends. I am happy with my choice of car and dealer. When my husband is ready to replace his Ford, he will go see Krause Ford in Woodstock and ask for Aubrea Carringer! You should too. Give him a call : 770-315- 7366
Great experience, Krause Family Ford, Woodstock GA
by Diane and Terry from Woodstock, GA
June 7, 2017
We had a great experience with our purchase of a 2014 Fusion Titanium. Our sales rep., Bill Montooth, gave us great customer service. He is easy going, has a calming personality, gives you space to look at inventory at your leisure - he offered the information we needed to make our decision and we made the deal. It was so easy, the vehicle had every bell and whistle plus a great color - looks brand new, low mileage. My husband said that if everyone had a great experience buying a vehicle like we did, they couldn't keep their inventory in stock. You've got to check them out online and see Bill.
BOUGHT MY NEW MUSTANG FROM AKINS, TOM SLIGER, GREAT DEAL, BEST PRICE IN GEORGIA, WORTH EVERY MILE OF THE DRIVE, THANK YOU ALL FOR MAKING THE DEAL HAPPEN AT THE RIGHT NUMBERS
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