My sales rep was Qalil and was very helpful. Everyone was friendly. The only thing was towards the end where I guess there was a misunderstanding on our deposit being given back but overall good experience.
Daniel Janus was our sales rep and was extremely helpful with information, answered our questions and helped make the process easy. He also followed through and found the second key and the code for the door. I was so pleased that he called back on Monday morning like he said he would with the information we needed. Would go back again.
Richard (Richie) Gonzales went above and beyond to make it a good
Experience. Assured that the vehicle was a true certified Lincoln when I had some Questions regarding some warranty work that was already performed on the vehicle
Dowling Ford is by far the best dealership for service, sales and parts. They are more than fair and take very good care of their customers. Their prices are very good and they don't try to sell you stuff you don't need unlike many other dealerships that take your arms and legs as you walk in the door. I can keep going on and on. I wish there were more mom and pop shops like this one instead of those fancy corporate dealers. I would definitely recommend Dowling Ford in Cheshire CT for all you Ford car truck needs.
This dealership was top notch! Darren Beylouni went above and beyond to make sure we purchased the explorer we were most comfortable with. He gave us suggestions and his advice, but was in no way pushy what-so-ever. After we decided on an SUV the process was absolutely painless. So quick and professional. I felt like family by the end of the whole process! I would recommend Darren and Jay to anyone who is looking for a new or used vehicle. Thank you for the extraordinary customer service.
I generally do not like to go to car dealerships, but Crowley was an exception. We worked with Tony Teodosio, who was one of the best salesmen that we have ever encountered. He was professional, knowledgeable, courteous and a "nice guy"! He reflected the whole atmosphere of Crowley. He worked with us to get a great price both on the new Lincoln MKC and for our trade-in. He went through the paperwork slowly so we would understand the numbers. When we picked up our new car, Jeff in finance did a great job going over things with us. He even set up an appointment for undercoating the next day.
The next day, service from Crowley came to our office, picked up the car and dropped off a loaner. They brought our car back to the office mid-afternoon. It doesn't get much better than this! What a GREAT experience! Thank you Crowley!
Jason was so helpful and awesome to deal with. We sat down with him and told him exactly what we were looking for in a vehicle and he made it happen. Jenn was awesome in finalizing the paperwork with her awesome personality. Also Dan was very knowledgeable with all the information he gave us on the vehicle. We would definitely recommend our family & friends to them.
Buying a car online and site-unseen is a first for me, a seemingly daunting task of trust and logistics especially when its a 12 hour trip. Rick Frame of Dowling Ford made the entire experience not only doable, but almost effortless. He made sure to go out of his way to make me feel secure in my purchase which really helped a lot. This is my 15th vehicle and I'm 39 years old. I have never had such a positive experience with a car dealer as I did this one! They are a small Ford dealership in Connecticut, so you get the attention you need to make the deal perfect. He didnt move on the price, but he did put all new tires, all new brakes and rotors on the car along with the full tank of gas, even let me pick the tires out! He also hooked me up with his shipper for a great price and the car was in my town in Indiana in under 24 hours! Thanks Rick! Love the car and I couldnt be happier.
I received delivery of my vehicle about one week from my original inquiry and am still in the process of ordering accessories I wish to add overall I am pleased with my experience with Dowling ford
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