I always feel confident after maintenance service knowing my car was well taken care of in a detailed manner without cutting corners and attention is given to any concerns I may have. Thank you all for everything
I came to the dealership looking for a new company truck. With a few options my initial message didn???t materialize into anything. They took the time to search and bring to the table, what I I can only explain as being the ideal vehicle. Being a company purchases that had some minor requirements were handled seamlessly. I want to also thank Harley Davidson, the used car sales manager, for making this deal go so easy. Koch 33 is a class act! I highly recommend !
Ricky was quickly able to locate our car and was transparent with all of the rebates & incentives. No pressure sales process. The dealer delivered on everything they promised. One of the best car buying experiences that I???ve had.
I brought my 2015 Ford Escape in for a complimentary oil-change as I recently purchased the used vehicle from Ciocca Ford. The service tech who completed the oil change also did a complimentary inspection and discovered my rear brakes were dangerously low and needed to be replaced asap. The Service Advisor, Mike called me and gave me several options and helped me make the best decision for my vehicle and my budget. I was impressed with the speed of the technician who was able to handle the additional service work and still return my vehicle to me at the time I needed it returned. Mike communicated well throughout the whole process and let me know what to expect. The process was so smooth and I felt confident that the service being performed on my vehicle was quality work. After having my car back for a week now, I am really happy with the work that was performed. I received a great value by taking my car to Ciocca Service Center.
Eddie and Nick were great.Gave me a great deal and even put in a headlight on my old car.This is what I call "Exceeding Expectations.I definitely will be buying another car from the Ciocca organization.
Tom Santangelo was responsive, helpful, friendly and very helpful. We were very comfortable through the entire buying process with him. Chris Callahan was also wonderful, explaining all that we needed to know and getting us through the process quickly.
Most pleasant experience with the staff and management when shopping for a pre-owned vehicle, specifically with the sales consultant Mike Renninger (who was superbly patient , understanding, and helpful), internet coordinator Heather Allen, and manager Kassia McFadden.
Samantha was great. She was very informative and very helpful. We didn't realize it at the time but we had bought our first truck from Sands back in 1997 and had the truck for 15 years so we hope this one lasts just as long. The facility is beautiful and clean. Everyone was very friendly and helpful. Thank you Sands Ford, thank you Samantha.
I visited Ray Price Mt. Pocono and leased a 2018 Ford Escape. Mathew C. was an absolute pleasure to work with. He was very professional and friendly! He made the process very smooth and answered all of my questions. I am very happy with my new car and my experience at Ray Price Mt. Pocono! Thank you to the staff and again a special thanks to Mathew C. !
by K.Souder Repeat Longtime Customer from Telford, Pa
February 10, 2016
My Husband and myself are long term customers of Red Hill Ford. We have purchased several vehicles there and have periodically returned for routine maintenance and inspection. The vehicles were well maintained by Red Hill Ford's Service Team so repairs were minimal. Any need for service was cordially coordinated by Donna Deetz-Hesse. She is an excellent example premium Customer Service. We will continue to do business with Red Hill Ford.
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