I received an email every 6 months to change the oil on my car. Without an appointment I was able to get the oil change done. After the change, we found out that there is a recall for a door latch. Customer service checked to see if the part was available. I came back the next day and left me car to get the replacement repair done. Thank you.
We went into the Mullinax Ford Apopka location after visiting numerous Ford dealers in the Central Florida area. Our sales consultant Jose Burgos listened to our request and for found that specific vehicle we wanted with little time wasted, after other dealers couldn’t. Jose went above and beyond working with us and as my wife said, this has the best experience we ever had in purchasing a new vehicle. I would highly recommend if you’re looking for a vehicle, you’ll want to go to Mullinax Ford in Apopka and ask for request Jose!
My experience at Mullinax Ford, Apoka was great. Al Fernandez was awesome. Ask for him if your in the market for buying a vehicle. This was such a pleasant experience that my husband and I will continue to go there to buy other vehicles.
by Carolyn "Stevey" S. from Winter Park, Florida
August 31, 2018
I have waited 40 years for my Mustang so to say I was thrilled is an understatement! After I purchased my 2014 V-6 just a few weeks ago from a Nissan dealership, I brought it to SunState Ford to have it checked over. I couldn't have asked for a better experience. It turned out my Mustang needed a major repair and Maurice took care of everything in a professional manner...keeping me updated on the progress of the repair. I will be back for further service needs and most definitely a new Mustang from this dealership when that time comes. Until then, a huge THANK YOU to Maurice and staff!!
Excellent repair of body damage. The quality of the work was flawless and was completed on time and for the quoted price. Tom and his entire staff are true professionals. One other comment to make is that there was no over spray on the vehicle to clean off after completion of repairs. The inside of the vehicle was also in perfect condition.
Amazing experience!!!! David was very helpful and honest! Dad and I couldn't be happier!!! We recommend him to anyone! Shawn was great he helped us get insurance! Tammy we went to for finishing signing papers and she explain everything to us and also if it wasn't for PJ recommending David, I don't think this would of happen! Just want to say a great big Thank you to all at Kisselback Ford! Hello 2015 Ford Edge!!!! We love it!!! Everyone made us felt welcome, we felt like family!! Merry Christmas and a Happy New Year to All!!!! Also it was a great pleasure meeting Mr.Kisselback himself!
While on vacation, our car blew a rod in the engine and was towed to Sun State Ford. We were greeted and served by Tony Rayas in the Service Department. The Service Department is a very very busy section and yet Mr. Rayas took the extra time to listen as we described our situation. He then went to work locating our extended warranty and setting up the rental car pick up for us. While we were gone he contacted a new car sales man and had him on standby in case he was needed. He went above and beyond and demonstrated the FRANK model that they represent. Tony Rayas is the best!!!
The easiest transaction I've done. Not a ton of haggling or back and forth I got there at 12:30 and home by 3:30. Super easy Gene was great.
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