Overall 4 stars. Didn't give it 5 stars only because I dropped off my car at 9:45am for a 10am apt. Had some errands to run and asked if they could wash it once oil change was complete since i was in no hurry, (remember -I was dropping it off). I got a call back about 2pm that it was ready but we were still running errands, I asked what time they closed. I was told 5pm but to be there by 4:30. We arrived at 4pm and after letting the counter person know i was there for my car they realized it hadn't been washed so they said it would be a quick 5 minute wash, I waited approximately 20 minutes! Not a big deal but my car was ready at 2pm and you waited until i arrived to go wash it??? So not really a big deal but just wished it would have been done before i arrived but in the end it was a free car wash. Gave the facilities 3 stars because major renovation is occurring but I'm sure once it's all complete it will be great. So overall 4 stars.
I really like having my car serviced here. I feel like my service rep knows me and cares about this issues I bring him with my car. They do the job right every time and you leave very satisfied. You don't just feel like another number with car problems.
William Phillips made it so easy to buy my new truck a 2019 F-350 Platinum that is Black. It was so great working with him because he made the experience effortless. Friendly Ford of Crosby has great people working for them and I will be back to buy my next vehicle from them.
I purchased a vehicle from Friendly before and used them again because of their friendly and honest dealings. They were just as friendly and honest with my recent purchase as they were the first time. Thank you again for your honest pricing and dealings.
Ask for Stanley as your salesman. He listens very close and delivers! Sammy takes the pain out of financing details. Jose makes certain it all happens to your satisfaction. Friendly Ford truly is friendly!
No sales pressure & clear total price was provided up-front
by LaleC from DealerRater.com
December 4, 2018
Recently purchased a new vehicle from Doggett Ford and greatly appreciated both the absence of pressure and the honest up-front pricing that included all transaction fees exactly the way I requested it.
I purchased a 2017 Escape SE and it was the best experience I ever had when purchasing a car. My sales lady Taylor was the best, she had everything ready for me. All I had to do was come sign the papers n pay down payment. The car was washed and full of gas ready for me. Thanks Planet Ford and Taylor. I am going to recommend you guys n Taylor to my family n friends. I am completely satisfied!
The last 3 cars I have purchased have been from Car Max because I knew no matter the gender of the buyer, we would pay the same price. Sadly they did not have the year and model I was looking for. I went into a Ford dealership closer to my home and once I figured out that they wee attempting to play numbers games with me I walked out. The following week I went to Mac Haik Ford and met Mr Ellis Joubert. He was honest and understanding from the beginning to the end. He was able to locate the model and color I wanted and I got it at a fair price (I had done my homework on the internet prior to stepping foot in any dealership). I would highly recommend him to anyone that hates dealing with car sales people and the games that they play. Thank you so much Mr. Ellis, I love her!
Just got home from purchasing a new Expedition from Mac Haik. Our salesman, Aladdin Atassi was great to deal with. He is one of the nicest people you will meet. It took us a few days to get the deal done, but in the end, Aladdin got me the deal I wanted and was vary thorough all the way through the process. After we agreed on everything, he got me over to Yao in financing, who was great to deal with also, and out the door very quickly. Before we pulled away, he spent at least 20 minutes going over every possible feature with my wife. By that time the dealership was closed but he kept going until he showed us everything. Very pleased with the buying experience at Mac Haik and the people I dealt with there. If you need a vehicle, go see Aladdin. Great guy. Thanks Aladdin and Mac Haik.
Kenny Baker was an absolute pleasure to work with at Helfman Ford. We didn't know exactly what we wanted other than an F150. Kenny was extremely knowledgeable about the F150 and took the time to educate us on the different trim levels and optional features. My wife uses a wheelchair and we explained our plan for her to be driving the F150 with special handicapped modifications. Kenny took the time to understand how that would affect our vehicle purchase. Kenny was considerate of my wife’s disability and brought several F150 examples to the front lot. We got inside them, and Kenny explained the differences between each example, so my wife could see them and compare. This helped us to make the best purchase decision for us. Once we settled on the F150 we wanted Kenny offered an excellent sale price that we immediately accepted. After the financing was finished Kenny introduced us to our new F150 and again demonstrated our trucks specific features and optional settings. We can't say enough about how happy we are with Kenny’s professionalism and the sales experience. My wife and I are in our 50s and we have bought quite a few vehicles through the years. By far this was the best sales experience we have ever had. We would never hesitate to recommend Kenny and Helfman Ford to our family and friends. Thank you Kenny Baker and Helfman Ford!
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
The information on vehicles provided in this service is supplied by the seller or other third
parties; Cars.com is not responsible for the accuracy of such information. Cars.com provides
service and materials without representations or warranties of any kind, either expressed or
See our terms of service for more details.