Mr. Kwami was a very helpful person because he tried to satisfy my needs by making sure I got the right F-150. He was patient with me and allowed me to take my time when deciding if I had picked out the right car. Furthermore, Mr. Kwami is a friendly person who is always there to help out others by giving them the best services.
Great experience shopping for a Ford Explorer. Loved the end of year incentives. Sonny Bentacourt is an excellent salesman and the Sheehy team members. Everyone was very professional. This was my third Ford vehicle purchase.
My Experience at Koons Sterling Ford in VA was the best experience I have ever had purchasing a new car. The entire process was easy and stress free. Our Salesman Seth was professional, honest, and made us feel Welcome the minute we arrived. Thank you for everything!!! We would definitely recommend them to our family and friends.
Outstanding customer service!Best Nova Ford dealer
by High School Teacher from Oak Hill, VA
August 16, 2018
Outstanding customer service...left Ford brand 11 years ago after awful experience with the other large Northern Virginia Ford dealer.
Professional & personal interactions, nice attention to detail in work, car spotless when returned
I am very happy that I purchased my Ford Edge from Koons Sterling! The entire process was very smooth and easy! They made everything about the process of buying enjoyable. The service department is incredible too! They did an excellent job servicing my vehicle! I am extremely happy with the entire buying process and the service!
This is the ONLY service department that touches my GT for all the right reasons. The service advisors are simply wonderful. They keep me updated on repair status and any change in costs or time involved. I am especially partial to Allen Schindler as he has helped me for over 20 years. The mechanics are all awesome, however, I have my favorite. I've sent people to this dealership, and I've always been thanked as these guys fixed things other service departments were unable to. I have a totally clear conscience in recommended Koons Sterling Ford for any service needs.
I first purchased a Ford Explorer in April,My Salesman, Curtis Shannon was very professional and courteous it was a superb experience.
I needed a new truck for my business and I once again returned to Sheehy Ford and again Curtis Shannon got the best deal for me
What a refreshing experience compared to the crooks at some of the other places!!! Just walk in and ask for John Clampitt for a NO bait and switch, NO ridiculous tacked on fees, NO run around, NO gimmicks, NO pushing you to something you don't want, and NO pressure car buying . Everything was fair and honest from start to finish. Johns knowledge of the cars they have is truly staggering. I must say so far my interaction with everyone there has been excellent! If only other places were this good I could have saved a week of my life not having to deal with clowns and crooks... I finally found an honest organization. I've gotten a straight deal at one other dealership, but they don't sell fords...
Visiting from out of state we were panicked when our door handle came off of our 2013 explorer. Cary in service was polite, professional, knowledgeable and went above and beyond to help us.
We owe a huge thanks to Cary!
Just picked up my new Raptor this afternoon. Ordered it on 5/8, build on 6/11 and delivered today. I can't say enough good things about Eric, Kirk and Will, my sales rep. They called this morning to tell me it was in, so took a ride up just to look at it. To my surprise, Eric, the sales manager asked if I could stick around and they would put a rush on and get it ready. There's no question about my answer. Once the paperwork was done, Will started showing me all the Electronics on this thing, it's like being in the cockpit of a plane. Once again a Big THANK YOU to everyone. And the price was better then any other dealer around.
We just bought our 2nd new Fusion Hybrid from Battlefield, and from Greg Wood. He’s amazing and makes buying a new car enjoyable. We’ve had all service done thru the dealer, and the service has been excellent every time.
Call Kevin! He found the truck I was looking for when nobody else could...and I contacted every dealer in a 200 mile radius before Kevin offered to look elsewhere. Nice guy, great communication, and a hard worker.
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