My beef is with the call center not the dealership. The call center lied about the car being diagnosed. I finally found out after my 3rd phone call that no one even looked at the car. I went to pick up the car the next day and take it somewhere else when I met Wade the service tech. Thru him got everything resolved and they repaired that day beyond my expectation
When shopping for a vehicle most know it's not an enjoyable process. Well I can say Herb Michael was a pleasure to work with. He was very knowledgeable and patient. I can easily say when it's time to shop again I will absolutely use Herb.
I used cars.com to find the best deal on a used 2018 Ford Expedition limited with rear entertainment system. Allen Vigil matched the CarMax appraisal for my trade in, and we were able to negotiate the deal and financing we wanted. There were a few things about the used car I wish they had disclosed before we from 2.5 hours to see it, but they were quick to fit them.
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