Capitol Ford is an amazing dealership whose customer service practices are top tier! Bought my 2018 Ford Edge Sport yesterday and it was a flawless experience. I have bought new cars before and it has been a painful process like you wouldnt believe. Capitol Ford, in particular the salesman we worked with Thomas, was so professional and wanted to make sure all my needs were met. Thank you for working with me and making the car buying experience smooth. I will recommend this dealership to friends looking for Fords. Thanks!
Great experience. Would recommend this dealership and staff to any friends and family. Staff worked with my unique situation and the purchase went as smoothly as i hoped for. Thanks for the great car buying experience!
I just purchased a used Ford Explorer from Osseo Ford. The salesman was very knowledgable and friendly. I had tons of questions and he patiently answered all of them!! Everyone I meet with at the dealership treated me upmost respect and made the experience enjoyable! Osseo Ford rocks!!
I had a fantastic experience at Bob Rohrman Ford. The short story is that the salesman Chris and the finance manager John took incredible care of me. They worked really hard and bailed me out of a bad situation and deal on my old car and worked magic to get me into my brand new Focus RS. I would highly recommend working with Chris in sales and the finance manager, John. If you're curious about my whole situation, please read below because they truly bailed me out.
I came into Bob Rohrman with low expectations. I was paying 20% interest through a lender called Santander and was a little underwater on my current car... And I only had a few grand to put down. Chris was straight with me from the beginning. And he never tried to push me into a car I didn't want because it had a high rebate to offset my negative equity. He did everything he could to get me into the car I actually wanted unlike every other dealer I went to. Then John worked some magic and got me a fantastic deal that was win win for everyone. They really helped me out of a bad situation. I would recommend the two of them to everybody.
So, if you're looking for a new ride and want to work with a sales and finance team that will be straight with you upfront, not push you into something you don't want, and will work to get you a deal that works for everyone, 100% go see Chris in sales. John will be the one helping you put a deal together that works. I can't express enough how thankful I am for both of them and how happy I was driving out of there. I did have to say a bittersweet goodbye to my loving Golf R (which was bittersweet) but I'm happy to say I have a fantastic new car I'm happy with and a great deal on top of it. Please, ask for Chris. You won't regret it.
After shopping around at few different dealerships, including the big BMW dealerships... I am extremely happy that I ended up here. My salesman Andrew was not pushy and hands down extremely knowledgeable. He dedicated his time to me and answered all the questions I had. Prices are noticeably lower and vehicles are in good condition. I waited to write this review and just want to say that I recommend this dealer to anyone thats looking for a used vehicle. My X5 has been bringing nothing but happiness thus far.
FYI: they do financing here and the process is so quick.
Thank you Andrew.
Our salesman for buying an EV was Anthony Masone, ultra-competent, non-pressuring, a deft guide throughout the process, not to mention highly affable. And offered candy at his desk to boot! Thanks, Tony, for all your help, leading to a happy ending: a beautiful, brandnew EV (Chevrolet Bolt).
Sean and Brittany did great job respecting my budget easy process give me a fair deal , very happy with this experience great independent dealer
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