I have been looking for 05-06 Tundra Base Model for quite a while and and stumbled across this one for sale at Wessels in PA. I had plenty of questions and the sales staff were more than accommodating. As I went over pretty much every detail on the truck with some requests they took care of them without question to make my purchase complete. Now since I live in Maryland I need a Maryland inspection for licensing and that was about 2.5 hours form the dealership to my home so I asked if they could get it inspected in Maryland approximately 45 minutes from there dealership to seal the deal as long as all things were in good standing. This saved me a long trip and the truck passed. I feel they are an honest and very friendly dealership which is a welcomed change from many of my vehicle purchases here in Maryland. Mom and Pop Dealership maybe... First class people and transaction absolutely. Thank you, TT
Love the personality of the reps and they are always eager to help! They don't push you into buying more than your original budget and won't bother you about it! They also will let u browse the lot on you own, and all there cars are unlocked! I absolutely love there transfer program where they will transfer vehicles to your local stores without an obligation, and many transfers are free! Only complaint about Carmax is that I feel the cars are a bit overpriced, but it's worth it in the end for there customer service!
I purchased a 2010 Honda Civic from Wessels in July 2014~Since then I have had to replace the battery and put a new tire on the car, however, when I made Bill (Wessels) the owner of the dealership, aware of this he sent me a check for 1/2 of the battery. He did not have to do this as it was a used car and purchased "as is"!! I recently had some other issues with the car that involved having to have it towed to a mechanic to be reparied. Again, when I made Bill aware of this he steped in and had the car towed to his mechanic and had the problem resolved. He has been FANTASTIC to work with!! I will definately go back to him to purchase another vehicle as he stands by his cars and is truly a caring man!! I am going to follow-up with him in a few weeks to make sure the problem has been fixed and will not be occuring again.He is not like alot of the other dealerships~only out to get your money and then forgets about you!!!!
I purchased a car today at Thornton Automotive Dover, PA and I could not have found a more professional, hard working, and willingness to do anything for the customer to be highly satisfied. The salesperson and manager were outstanding and bent over backwards to be able to get me in the automobile of my choice. I highly recommend Thornton Automotive of Dover PA. Hats off to the salesman, Kevin Shiffer and Sales Manager, Chuck Wakefield.
I was in the market for a reliable, used service truck and my wife located this truck on-line. We live 160 miles away in NJ and obviously would need to arrange a day to drive out and hopefully be able to cut a deal and bring the truck back home. I am a heavy equipment mechanic so I am very knowledgeable in evaluating a vehicle. The Dodge Ram 2500 truck I was interested in was in very good condition but did need a bit of attention mechanically, but nothing that would keep me from driving it home safely. We were able to negotiate the price accordingly considering the work that would need to be performed on the truck and all in all I felt that the sales price agreed upon was more than fair. All of the staff were extremely kind and helpful. Mr. Wessels is a hands-on owner, very appreciative of all of his customers. The day we were there was on a Saturday and business was very brisk. He made the time to greet and thank ALL customers who entered his establishment. Within days of the purchase, we received a "Thank You" card from Wessels, which was very impressive and speaks volumes about this dealership's caring and reputation. Since bringing the truck home, it has gotten a lot of positive attention from my peers. I even had an offer to sell it. That's not gonna happen, this truck is MINE!
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