I needed a decent work-truck at a good price. I shopped around a bit and came to Best Buy Used Cars after seeing the truck I wanted on Cars.com. They were super friendly, easy to work with, and got me financed. I was on the road within two hours. Truck is in great condition even though it has higher miles. Jennifer and Marco were great.
Dan Smithgall was such a pleasure to work with. Helped me through every step of the process and explained everything clearly. He took all of the stress out of buying my first car. After working with some shady salespeople, K&M was a breath of fresh air. Thanks guys!
My husband and I bought my first AWD this past weekend. We brought it to a local mechanic in Middleville and when he saw the Harkema sticker he expressed he’s never looked at a bad car from them. They always do a great job!
Tim is not your typical pushy salesman which made the experience so comfortable and easy. After all, we knew exactly what we wanted!
Buying process was EASY! We weren’t there long at all and before I knew it I was driving my new (to me) car home!
Just bought a used 2007 Dakota quad cab. In excellent shape for its ago. What made this such a great experience is we negotiated the price and then he fixed 2 of the issues I pointed out on the truck before i picked it up. He changed the radiator from a really small leak and adjusted the back brake. I already agreed to buy it so he didnt have to fix it. He really did go above and beyond to ensure a happy customer. Thumbs up.
Absolutely the very best, most awesome, buying experience on the planet, EVER! These folks know how to let the process breathe...no PUSH, no PULL, NO BULL. Our sales guy Nick is as professional as they come without being a "salesman", very relate-able and honest. Understand we were out and about doing some Black Friday shopping without really needing anything. We stopped in to do a few test drives as this dealership had all 3 sedans we were considering (Cadillac, Lincoln and Buick) to purchase NEXT YEAR, not this year. After looking they didn't have (on the lot) the Buick LaCrosse with the large moonroof or sunroof...which ever its called. Nick said they had one in the wash bay.....BOOM...test drive done!!! My husband and I love this vehicle and were extremely excited that we made an offer and it was done!! Their finance guy Alex is the ONLY finance guy you will ever want to work on your half in these situations....totally and completely painless!! IF you are in the market for a domestic certified used vehicle, go here----you will NOT regret it!
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