Mike was extremely helpful and friendly. Best used car buying experience I have ever had. No pressure salesman and everyone was nice and helpful. They finance through TVA which has the best rates going right now. Highly recommended!
Got exactly what I wanted for a fair price. I drove from Kingsport TN to the dealership and it was well worth the drive for the perfect truck for my family. Absolutely love my truck thanks for everything.
I was convinced my Mercury needed a new engine but after the service manager and tech people checked it out they determined the noise was not a problem. This saved me about $5,000.00 and there was no charge for this service.
We were also provided transportation to a local restaurant for lunch while the car was being checked.
Considering the general feeling that most auto dealers are less than truthful, I am extremely pleased with this service department.
Most professional group of people I have ever worked with ! Financing was awesome,fast and efficient . I have never bought from a dealership that had me in and out within 2 hours. No Pressure ! No Hassle ! I was VERY impressed with my experience today . I am even more impressed with the GREAT deal I got on the Dodge Ram truck I drove off the lot with . I would highly recommend them to anyone looking to buy their next vehicle and I will be back in the future . Pay no attention to some of the petty reviews written here and I noticed there are a few . Go down use some common business sense ,do your research before you buy , and you will find Car Max has it all !
Todd was great to work with and took great care of us! Went above and beyond to help is out!
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