Greg Hiland was so patient, professional, and thorough with me. Never pushed or made me feel uncomfortable. Would highly recommend anybody to go to Karl Flammer Ford and deal with him. Suzanne was just as easy to deal with. Very professional and answered any questions I had.
When I found my Jeep online and realized it was located 4 hours away, I was not sure if I really wanted to make the trip to purchase it. BUT, the Jeep was EXACTLY what I was looking for. I contacted Motorsports Unlimited and talked with Brian. As soon as him and I started communicating back and forth, I knew I was in good hands. He made the transaction for me the most easiest I have ever experienced in buying a car. When I got there, I met George and he was just as great and extremely friendly. I am so so glad that I came across not only this once and a life time Jeep, but this dealership. Do YOURSELF a favor and check them out. If you are in the market for a vehicle (or even a boat) make sure you consider Motorsports Unlimited Auto Group and speak with Brian. He will absolutely take care of you! THANK YOU BRIAN AND GEORGE!
Robert Bauman Helped me out with the 2016 F150 I just bought last week. I was having issues with the backup sensors not working. He helped me get my truck in at my convenience and even offered to put me in a loaner if needed. Found the issue with a harness and took care of it. He is also helping me with all the questions I have. Great and speedy service.
We were very pleased with our overall experience with the purchase of our vehicle. Jeff, our sales representative was very professional and personable. He pays attention to all details and made sure we got a purchase we were happy with. He is someone that is not afraid to go the extra mile. The rest of the team , Curt, the sales manager and Juan in financing were also a pleasure to work with all making the buying experience a pleasure. I would definitely purchase another vehicle from Team Jeff.
Pete in Service was beyond helpful to me again for a second time. He is extremely professional, courteous and knowledgeable. I couldn't be happier to have found Flammer Ford and Pete. He is certainly an asset to a great company that's provided me with stellar service once again, from getting our appointment to returning the vehicle back in a timely manner. Highly recommend!
Had an overall good experience w/Jamison and Chelse as well as Jackson. The F&I person (Perry) was VERY PUSHY and I got to the point of almost walking out as I did not need nor want their financing or extra products. Had HORRIBLE experience with Chevy/GM. Vehicle was ordered on June 15,2015 and was suppose to be in on August 6,2018. Vehicle did not arrive at the dealership until Oct.12, 2018. Chevy kept giving different stories for the delay. On Aug. 21 was told the truck was at the transfer point in Dew Fl....On Aug 26, was told the truck was just loaded on rail car at the assembly plant in Arlington Tx.. I had requested the truck be made at the Arlington Tx. plant...It was actually made in mexico. MANY PROBLEMS with the manufacturer but NOT w/ the dealership.
They have mastered building a culture of customer service and friendliness. Every time we were there when greeted by a sales person upon telling them we were there looking for someone else. They would personally walk us inside, open the door for us and find that sales person for us. Normally at other dealers the sales person would just say we can find them inside and look away. We bought a SUV clearly out of my wife???s and my league of technology knowledge. Our sales person Tommy Shelly spent a lot of time teaching us how to use it and work all the stuff this thing can do. That was the standout service that we needed. They will definitely have our future business.
this review only deals with sales as i have had no interactions as of yet with the service department
have purchased alot of cars over the years,dealt with many different dealerships and i have to say that in my opinion this was the easiest no stress deal i have ever made. The sales man Dave Scott and the finance man Steven Oliver were extremely professional and answered all of my questions.Anything that they were not sure of instead of making up an answer they reached out to others and got the answers.if and when the need arises to purchase another vehicle i would have no issues checking there first.
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