Salesman, very nice professional, no pressure, i made offer on paper, they called me back accepted, went to complete paperwork, All good with nothing added...
Most dependable and useful vehicle I’ve owned.
by Fdcbugle from Woodbridge,va
January 11, 2019
Lots of room for anything. Interiors are comfortable and clean. The v8 has ton of power and it sounds like a dream. Not bad on gas considering it’s a big truck. Can tow just about anything, and comfy enough to put my two toddlers in it every day.
I’ve been shopping online for a convertible for a fee months. I found the one I thought I wanted at Bill Hood, but the fit wasn’t right. D.J. was very helpful in finding the right car for me. This is the second vehicle I have purchased from Bill Hood. Julian in their credit department was phenomenal! Thank you for a great car buying experience.
Nice for used
by Momof4 from Belgrade MT
January 14, 2019
Great "mom" vehicle. Lots of room for kids and groceries. Even oldest kid drove loved the way it handled. Nice style and comfortable interior! !!!
I contacted Gary from NC on Friday afternoon and by close of business, we had come to an agreement of terms for a new F-250 Super Duty. I drove my trade in down Sunday night and arrived at Bill Hood Ford Monday morning. Immediately upon my arrival, Gary greeted us and showed me the new truck. Next, Barbara was extremely helpful during delivery actions giving me an increased amount of knowledge regarding the trucks???s capabilities. The finance department was next, Marshall took great care of me by not only offering me an extended warranty but he also found a better rate for financing. Overall, I was very surprised at how helpful and customer oriented the staff at Bill Hood Ford was during my experience. I would encourage and recommend family and friends to purchase a vehicle from Bill Hood.
This is the 4th new Ford I have purchased.
by Brenda from Haubstadt, IN
January 12, 2019
Excellent in all aspects. Rides great, has every feature I can think of. It is a beautiful SUV and I am so proud to drive it.
Great experience. It was painless process. I have been doing business with this dealership for 15 years plus and everyone has been so professional in all departments. Thank you
Best towing vehicle I've owned.
by RGO from Richland, WA
January 9, 2019
Truck is a Max Tow, ecoboost, that has exceptional pulling power. It's anti-sway capability is impressive. if the trailer gets caught it a side wind etc the anti-sway will cut the trucks throttle and engage the trailer brakes, which puts the trailer right back behind you.
The only issue that has come up is the inter-cooler for the engine oil is located in a position such that it is easy to overheat the turbos which does cause them to fail. Later models seemed to have corrected this problem.
My third vehicle in last four years. Excellent and very quick service as always. It???s really a no pressure buying experience that gives you a great feeling when your done. Always a pleasure! Thank you Barbara Wilkinson , Gary Crowson & Marshall Epps for your help today!
Best car I've ever owned!!
by Mustang Fiend from Grand junction, CO
January 13, 2019
The Ford Mustang has been around for many years and that speaks volume for the vehicle alone. Its fast, comfortable, good gas mileage all while having fun and being dependable!! I would definitely recommend this vehicle to anyone looking for a sport car!
Salesman was very knowledgeable and did not push. I asked to look at several trucks and he was more than willing to show me exactly what I wanted and he was very knowledgeable about the trucks and features. He didn???t call and aggravate me and let me make a decision on my own time which is great when making a big purchase. The finance manager worked hard on making the deal work and was very friendly also.
by Michele from Dubuque
January 10, 2019
This car has a lot of get up and go. Accelerates easily for when you need that extra speed. Love the leather interior and the hands free options while driving.
I cringe even thinking about going car shopping but the experience at Hood has changed that. I went in looking for a truck and Gary pulled three out front and left it up to me. We test drove each one, all with different options and he explained every question I asked. The manager Chris was there as well and not once did I feel like I was being pushed. These guys did awesome in finding us the right truck. What a great experience!!
Very reliable and fun car!!
by StevieGee from OrangeCounty. CA
December 31, 2018
I was leary in 2010 thinking about going back to a back to a domestic brand after 23 years of Japanese and German brands, but have not been disappointed.
The 5.0 GT Premium has been very reliable, fun, economical at a combined 22 mpg, and fair maintenance costs.
The only drawback is that the insurance has gotten pricey after a ticket hit my record.
Bill Hood took a no pressure, customer focused approach. From the beginning Gary and Jason met all my expectations and answered all of my concerns. Enjoyable experience.
I love my expedition
by Jumping jimmy from Manitoba Canada
December 24, 2018
I have only had this expedition for 3 years but has not let me down. I now have 305,000kms on it and still strong. We took it to New Orleans on a last minute holiday and it was a dream. I’ll be honest I was a bit worried with the mileage and the distance we had to drive but it was the best holiday we have ever been on. I want to upgrade it but I know it’s not worth much and everything still works awesome! So I’m going to drive it till it costs me for a major repair and then it’s time.
Viewed website Tuesday, very impressed with prices & available inventory. Walked in Wednesday around 4:00 pm, met salesman Donald Suir, walked around & compared SUV vehicles, met Donald again to test drive Santa Fe, & that was it. Only test drove one car- met Trey in accounting . In less that an hour it was a done deal.
Returned Thursday to drive car home after meeting Donald again. With Julie 's help we again went over all the bells & whistles.
Nice truck for the money. Nicest truck I’ve ever o
by Cowboy from Olive Branch, Ms
January 9, 2019
This truck has plenty of room. I really like the color and wheels. Nice dash features, and rids great. I am very pleased with this truck.
This truck is perfect. On the outside, it’s sleek and good looking, and it drives great, with better brakes and acceleration than my last car which was a minivan. The inside of this truck is everything I want, it has nice features like a touch screen that’s easy to navigate, but also an array of buttons so you aren’t stuck relying on a less responsive screen. The seats are large and comfortable and the interior is enormous.
We drove from Southaven,MS to visit this dealership. They had a camaro I wanted. The whole process from test driving to finance took about an hour. Quickest time I’ve ever had purchasing a car! This place is awesome. Thx again!
Consumer Reports Rated #1
by GTA from Fort Wayne IN
January 9, 2019
Could not be happier with my recent purchase of this vehicle. It’s like having a full size bed pickup truck with a cap on it.
Great selection great management.. I wanna work there so I can be part of this team in sales go above and beyond for customers!Keep up great work
Ford Expedition to Ford Explorer
by Sally Skellington from Fort Riley Kansas
January 9, 2019
The ride is smooth and quiet. Easy to work with the technology. Extremely comfortable. I own a 99 Expedition, 08 F150, and now a 13 Explorer. Everyone I own has been good to me. Extremely reliable. And great for everything I do.
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