I found this vehicle I purchased at cars.com. We did almost everything over the phone. We had a little problem with the financing since this was an out of state purchase but the finance manager did a great job in contacting the necessary individuals to insure the proper entities were on board. The salesman had everything ready which was great since this was a 4 hour drive. One of the best car buying experiences. I was impressed they were aware of KY titling and registration requirements.
This was our fourth time purchasing a vehicle at Atchinson Ford. Our Salesperson Don Swinson is a pleasure to work with. Don doesn't just want to sell you a vehicle, he works very hard to get you into the vehicle you are looking for. Don listens to what you want and is transparent when discussing trade-in value and purchase prices. Thanks Don we are very happy with our new vehicle!!!!
Atchinson has been providing excellent sales and service support to our family for many years. We just bought a new Ford Explorer from Teri Foresi. She us always so enthusiastic and knowledgeable. She had so many great suggestions and worked hard to find us the car we wanted. Great follow up calls and emails.
I found a suv that I was interested in buying online. I made an appointment to view it and ended up buying it. I had a great experience here from the time I walked in. Everyone was attentive and answered my questions to my satisfaction. The service department also was great when they replaced the tires. They gave a ride home and back because of the length of time it took. I would have liked a higher trade in value for my car, though. I know it was worth more than I was given.
I came to look at a certain car, but it was not available anymore. The salesman that helped me was able to quickly find me a vehicle in price range that was perfect for my family! I have already recommended Spirit Ford to friends.
Rudy Desantis made it possible for me to buy my dream car! It was quick and painless. Drove 4 hours to see the car and I have no regrets. I've been telling all my friends how awesome my experience was and when my fiance buys a new vehicle he told me he would only like to deal with Rudy because he came with me and saw how hard he worked for me and how cool he was. Thanks for everything! -Katie
From the show room to the service department to the body shop this dealership is the best I’ve ever had the privilege to patronize. The entire staff in this dealership is by far the best group of people I have ever encountered.
Took my car into the quick lane on a friends recommendation, not only was the experience amazing, Yahya was the best customer service rep I have ever had to deal with, I will be a forever customer. Thank you Jack Demmer.
My experience with Mike Bishop was awesome. After being turned down at 3 places , I was recommended to see him . He got me the SUV I wanted the same day . I’m trying to contact him for 5 other family members that wants new vehicles. When I called for him , I was told he no longer works there . Mike is the best salesman I ever had . After getting my car , out of his own pocket, he treated me and my family to dinner as a token of his appreciation for our business. I trust Mike Bishop and only him , not saying that no one else there is bad .... but Mike worked with me and my so so credit and got me what I wanted . I would recommend him , which I have , to anyone I know looking for a vehicle. Thank you .... Ms . Debra Walker ....
by Rachel Ann and linda ivey from Flatrock , Michigan
August 0, 2018
The staff at suburban are all professionals. Jeffrey cawood manager is truly a asset to the team there. My salesman dean is the best. He works with you to get into a car that fits your needs. From the phone operator kay, to all the staff in service they make your trip there a soothing experience. Once again thank you all.
Bought a 2013 Ford Mystang convertible in an afternoon. Car was priced well - did my research prior to visit Roy is a great salesman - no pressure We got financing through Credit Union One - 72 months - 2.75% interest Wished he disclosed that the convertible boot was missing - pretty costly to replace Had to ask for second OEM key which they are replacing Threw in some touch up paint
Looking for a specific make and model used car with specific options. The people at Bill Brown have been working with me to find the specific car I need. We are still looking. The exact car has not been found yet.
We have been buying from John for years. He has made our experience with Grogan a pleasure and will not purchase anywhere else. The accounting department was ready for us when we came in and made things quick. We have never experienced any issues and don???t intend to based on the level of service Grogans employees provide. Thanks!
Amy was very welcoming,professional and had a lot of patient with us.She explained everything in a way that even people who are technical challenged like us,could understand every detail of the car,we could not have ask for a better sales person,very impressive!
By far the best car buying experience ever. Professional, straight forward and communication was great. We drove 4 hours to pickup our car and it was exactly as the pictures showed and as described. Once we got there our Salesman, Ziad Fakhoury, immediately greeted us, arranged a test drive and coordinated finalizing the paperwork. Heather had our paperwork ready and was very professional efficient. A demo of the car features after signing was nice to get us familiar with all the options. This is the way all car buying experiences should be!
Great to deal with... I thought the approval for my loan would take some time so I left waiting a phone call... 5 minutes.... awesome staff great vehicle.. I couldn't be happier!
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