Used Ford cars for sale near Colonie, NY

My husband and I were interested in a 2017 ford escape contacted Ford of Latham spoke with James in sales liked the vehicle but we’re informed it was sold! Upon our disappointment we spoke with Anthony Gallo sales manager he went above and beyond to get us in another Ford Escape! Which we ended up leasing a 2022 Ford Escape! I am very happy and pleased with the new vehicle! The entire staff we dealt with were helpful, courteous and very accommodating! James, Anthony, Alex and Felix were all very helpful and kind! Thank you again to Ford of Latham for all your help and expertise! Elaine & Jeff Hall

Very nice suv for us. Ford made it easier for all the controls to be operated they also put more push buttons back in. Very high tech suv but easy to use. Great mileage for an awd. Castle Ford in Michigan city was great and the sales person Samantha was fantastic. No scams no pressure and very helpful! Thanks Castle Ford and Samantha!

For those of you that don't like the over reliance on the computer dash for things like the AC.. Ford did not start doing that till mid 2023.. when looking at 2023 models, look carefully at the dashboard. some have a smaller computer screen and the 2 knobs and buttons that regulate the AC. those are the ones you want.. they also are $4-5K cheaper than the models that have the larger screens and no physical AC buttons so win-win.

Just viewed on the internet hadn't had a chance to visit a faculty or received personal service

I love this vehicle. My 2022 Ford Explorer XLT far exceeds my expectations. Handling is great. Performance is far better than expected. Gas mileage is 26mpg combined average for the 16,500 miles I have on the vehicle so far. The interior fit and finish could be better and the original tires...not holding up very well. The vehicle is comfortable and always a pleasure to drive. I always get compliments on the exterior style. In my opinion, it's one of the better looking SUV's on the road. The rear biased drive train give it superior handling, better than anything I test drove. Chevy, Subaru, or the Kia.

I purchased used '22 Escape SE AWD two years old, low mileage and delighted with my dealer purchase. Upon extensive research, I was aware the loss of market value, which is why I purchased used. This vehicle is produced in volume as 'low-end' entry among 22 field competitors. Yes, there are several vehicles out there higher rated, more expensive, but my research validated highest cargo storage - highest mpg, for the reasonable market price. You can benefit from this depreciation by buying used! Some complain of the transmission, or slow pickup, or passenger door side panels. I have had no issues after 20,000 miles 6/2024 and get 31.3 mpg combined which is stellar!! A great value for the used car price-not new price. I would recommend as a reasonable value, HIGH capacity SUV can accommodate 4 airport passengers full size luggage is my first Ford of 21 cars purchased. Styling is very attractive, good assortment of safety features. Rear seats slide for extended passenger or cargo capacity.

Always impressed by the attitudes from the reps here.

This has been our favorite vehicle. The list of features don't quit. So versatile. We have taken it off-roading, camping, long road-trips, day trips etc. Cleaning is easy with all-weather mats and leather interior. It's rare, but ours has the PANORAMIC-SUNROOF, which I love love love!!!!! The memory settings for the drivers are nice too. Just push a button and the mirrors and seat adjust to you. the convenient features just go on. I literally can't say enough good things about this vehicle!!! And this is all after 60k miles! Can't get a better family car!!

My boyfriend and I don't speak English very well. But the assistants in Carmax are very patient. They helped us a lot. We bought the BMW x3 and are satisfied with it.

I bought a 2021 Mustang Mach I and couldn’t be happier. The car is everything I dreamed of. The quality of the vehicle shows each and every time I drive it. Best vehicle I’ve owned. Sales staff was the greatest in helping me get my dream car.

If you are looking for amazing customer service and a great deal at an affordable price you NEED to see Victoria McLaughlin, Will Thorpe, and Michelle Hamel at Metro Ford in Schenectady. Being a mid-20 year old I know the constant feeling of struggling for that next paycheck; I thought getting into a car would be nearly impossible. Michelle, Will, and Victoria made me feel comfortable and confidant with the multiple options that they gave me AND I drove off with a 2017 Ford Fusion! There was no feeling of pressure to sign or commit to anything, they worked with me with the budget I had, and give me honest prices! Their friendliness, professionalism, and intelligence was so refreshing that I am/NEED to recommend them to everyone!! Thanks again guys!!!

Great overall small SUV. Good styling, and a more truck feel than most small SUV's. Nice road feel. And good color selection. Definitely recommend this one.

Service Manager Lenny was great. Completed the service in the time frame promised, pleasant and kept me informed.

Overall a very fun and inviting car! Surprised by its ease of use and quality! Enjoyed both its highway driving and off-road use. Highly recommend for anyone who's interested in a big, fast, and fun SUV.

The whole staff were friendly and energetic and treated me like a family member. Thanks again for your concerns. I'm very excited to know Metro Ford gave me a New beginning. Thanks again

The ford explorer is an outstanding suv. The new design in 2020 is stylish and the rear wheel drive/4 wheel drive option is state of the art. The ecoboost engines are economical and extremely powerful. Ford dealers are everywhere! Ford parts are common and easy to obtain! I looked at the competitors. Front wheel drive is not suitable for trucks in my opinion. The handling of a rear wheel drive vehicle is outstanding. I actually have a 2022 platinum with the 3.0 v6 and this 2021 base with the 2.3 4 cylinder. Happy with each!!!

Didn’t buy car but very nice people near me helped me look for a car around my budget they were awsome great respectful would recommend for anyone

In December 2023 I bought a new-used 2023 Ford escape with only 1100 miles on it. So it was basically a brand new car, and I got it at a discount because it was used so it was very well worth the money. It’s been an awesome car but I have one complaint: there is way too much reliability on the electronic display. All of the cars systems run through that including the air conditioner!! The problem is, like any computer, it doesn’t always immediately boot up upon starting the car, sometimes it takes a few minutes to get going, and in the meantime you are absolutely burning up! There is no way to turn the air conditioner on via the dashboard!! I simply do not understand why they couldn’t just put simple dials on the dashboard to turn the air conditioner on, As cars have had for many many decades now. It’s really ridiculous. I live in Georgia and it’s 98° and 80% humidity, I need the air conditioner to start blasting as soon as I get in the car! But that’s really my only complaint , it is an awesome car otherwise.

Took my Ford Fusion to Metro for an oil change. Quick, professional service, excellent experience. I am happy with the car I bought there and the service is always excellent.

Love my 2022 SE PHEV. Purchased from Carmax. Comfortable cloth seats, rear seat legroom is great, electronics are way above average especially the iPhone connectivity. Large cargo space behind rear seat. Nice looking 18” wheels. Have only purchased two gas fill ups since Oct 2023. I really have no complaints.

Great customer service!!! Thank you for an amazing job ! My car looks awesome!! Fast and super friendly staff ! Definitely coming back ! Thanx guys

I am happy with everything about my explorer. Get good gas mileage and is very comfortable ride. Traded my 2020 for this 2022. Love the color and have gotten lots of compliments.

I have had my Ford Escape in for service on numerous occasions. Most all those times I was able to hook up with Luis. He is great . Courteous and efficient. Luis always does his best to make sure everything is done just right. From start to finish, he makes things easy and helpful. Luis is definitely a great employee for DePaula Ford. He’s the best. 😀👍

I have owned Ford Escapes for my past three cars. The 2023 is my favorite. Smooth ride The display is so much larger. The adjustable rear seats are an added bonus

Great experience buying my first Ford from DePaula with the help of John Fulgan They got all of the paperwork done and some custom work in a really short time. Hoping that when I need maintenance that the service department is as good.

Red 2021 Ford Bronco Sport Big Bend with less than 7,000 miles. I love the over handling and performance. I've done great extensive upgrades. ie....hood spoiler, door side guards, exterior and interior accessories...!

Ask for Hunter. Went above and beyond to get me the truck I was looking for.

I love the size if the Edge. Big enough, but not too big. I can transport large items, such as furniture. The look is great. The interior is well finished. Enough compartments and gouges, but not overdone. I have the model that has what I think is called 'Vista View' which allows nearly the entire roof of the car to be uncovered from inside allowing a great view of the sky. It also opens which is great because I love fresh air and the feel of being outside. One of the two drawbacks I have found in approximately two years of ownership is that the transmission is not smooth at lower speeds - say under 35 or 40. Not really a problem- just a little annoying. I'm also wondering if the balkiness of the transmission now will cause any issues in later years. The second drawback for me is that the gear selector is a dial. Even after two years of using this gear selector, I have not grown uses to it. It is not at all intuitive; dials are for radios not gear shifts. I do like the car, and I'm happy I bought it. Just use this review as a heads up if you start looking seriously at an Edge.

The best car buying experience I have ever had thanks to Johnny, Eugene and Michael, very pleasant and helpful, if your looking to purchase a car shop at Michaels Auto Plaza with confidence that you will receive great service and meet some great people. Thank, Joe Sweeney *****

I wanted a medium SUV with towing capacity. Something a step up from by Buick Encore, which I really liked. I really liked the newer redesign of the Escape, when I first saw the image online I didn't recognize it as a Ford Escape. I went for a test drive in a SEL and the Titanium, I was definitely not sold on the SEL coming from the Buick Encore with it's awesome interior leather seats and trim. It was just too far a step down. The SEL also didn't brake correctly on the test drive, possible it needed the brakes replaced. The Titanium drove much better on the test drive and since it was raining, I got a real feel for the vehicle. I found the interior lacking, again coming from the Buick. The leather seats were not in the same class. The door arm rest also. So looking past the leather, the tech was much better. The LED, the 5 drive screens for regular, eco, sport, rain, snow, change with the drive type which is great. The 360 pilot, adaptive cruise, self parking assist, and all the other tech was awesome. Plenty of comfort and room in the back with adjustable seating. Minor repairs on the speakers and the rear door rubber seal were need. Definitely a pain but nothing is perfect. At 250 hp and the 3,500 towing capacity for future use for a pop up trailer, I'm pretty content. An Outback would have set me back 7k more for the same specs. I owned a Impreza hatch which I loved but that was not without it's flaws (for all you Sub fanatics, yes flaws) So as a long road trip car, 5 hours, it was very comfortable and with the minor repairs that were needed I'm still happy with the Ford Escape. My next car? I mix it up. Not sure what it will be.

I have now bought my second vehicle from Crossroads Ford, with the help of PJ Baker. Each time I have worked with him, PJ has been knowledgeable about his products. He knows the process and has everything arranged so when it is time to purchase, it is fast and efficient. He is very interested in his customers being satisfied with their vehicle, the bottom line and the whole buying experience. We purchased the extended warranty for both vehicles and PJ worked with us to help us find the right package for our needs. I would gladly recommend PJ Baker and Crossroads Ford when you get in the market for a car or truck.

Had my car repaired at the body shop. Workmanship looks good as if nothing happened. Wendy was very professional & polite. She provided updates via text as well. A+

very good service Quick and fair price. Less than most dealerships

I bought my ford Edge ST in July of 2022 and to this day it has performed brilliantly the infotainment center is very user friendly with a A1 stereo system that is very soothing and pleasing to the ears ,the Navigation system is a little questionable at times however the Edge drive quality and handling is spot on the vehicle’s interior is comfortable and very spacious this is my very first Ford vehicle I’m impressed - Good job Ford

Had a problem with the touch pad. Service did test found repair bulletin from Ford dealing with problem. Service reprogrammed touchpad which corrected the problem. One happy satisfied customer!!!

I love my 2023 Wildtrack. No issues. A little wind noise, but I think its to be expected in an SUV that I can take all the bits and pieces off(hard top, doors,etc). It is a toy for me and not my daily(I have a TRD Pro Seqioua for that) and I have a lot of fun driving her. I waited 3 years for her and will keep her forever.

I'm always satisfied with the service department, reliable and trustworthy.

Have owned three Fusion's over the years. One gas Fusion Titanium and two Fusion Energi plug in hybrids. All were GREAT vehicles! Comfortable, drove and rode well, only routine maintenance/service required and very good in the snow. Ford discontinuing this car was a HUGE mistake! Wake up Dearborn Michigan!

You're helpful made my experience quick into the point. I'm very happy with the employees and with the follow-up phone call job well done.

New 2 weeks ago today. This car is not intended for family vacation. I use it as a daily driver a 100 miles round trip. I got the mid-grade trim package heated seats moon roof. it has a small gas tank 13.9 gallon. I question the MPGs as advertised but its ok at 27 mpg all highway. It will fit 4 people but i believe Ford didnt intend for it to be a vacation car but a general purpose of getting back and forth to work car.So far so good only time will tell.