Kala was wonderful to deal with, not your typical car dealership, no pushy sales people to worry about, didn't bother me when I called to ask if car was available. Made arrangements to go look at the 2017 Ford Explorer on a Saturday, never thinking I was going to be driving it home that day but I did. I went to lunch with my step mom and paperwork was ready when I came back for me to sign. Kala also helped me get the car seats our of my old car and put in my new car.
The car has an A/C issue right now but again Kala is handling it all for me, all I need to do is drop it off and pick it up.
Was very happy with the entire process. A+ for sure.
I must say, their service is "IMPECCABLE" to say the least. They don't just sell you the car and walk away; they actually insist they that you please allow them to teach you how to work ALL the gadgets You need a ride just ask for Ron the car salesman and Angel in finance. YOU'LL BE IN A NEW RIDE IN NO TIME...
Jeff Krivickas did an outstanding job of guiding my husband and me through the buying process. He was kind and so patient as he educated us on the tech features of our new car and we left the dealership feeling very comfortable with our Corolla hatchback.
Thank you to everyone at Jack's Ford, especially my salesman Greg Kirchner, for finding the car I was looking for and making my car buying experience so smooth. I appreciate the girls in the office for going out of their way to take care of all the paperwork including the trade. Great customer service!
Dave Julian is the man...found the perfect car for me. great to work with. Since my husband and I have gotten 5 cars from Donnell in the last 10 years...Love Fords and the Excellent service from Donnell. Thanks Dave...Love my Eco sport!!!
My husband & I went to Donnellvof Salem to purchase our 2nd Ford truck. Because of the excellent service we received for our 2010 F150, we knew we wanted to purchase a new 2018 tere also. Our sales consultant was very knowledgeable and treated us with courtesy, patience, and sometimes humor.
Easy to work with, honest approach. Saw a few vehicles online, called to inquire. Josh had them sitting up front waiting for me when I got there. No wait, straight to the point. Easy purchase. Went so well the first time, my wife went back the next day and bought a vehicle from Josh too. Couldn't have gone better.
After visiting a few dealers and test driving some cars, we settled in at #1 Cochran Kia of Robinson which made us feel at home. From the very beginning, Ron Gardner and his associate Patti made us feel at home. Their knowledge of the vehicles was impressive. Both went out of their way to work with us on getting a car that met out needs and stay within our budget. Ron was very clear in presenting all available incentives that were being offered and even went a step beyond in getting us the price we were willing to pay. We ended up leasing a Cadenza that is just beautiful in all aspects from styling to performance and loaded options. This car buying experience was the best I've had in many years. A special thanks to Ron and Patti for making this happen. I would definitely recommend #1 Cochran Kia of Robinson and especially Ron Gardner and Patti.
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
The information on vehicles provided in this service is supplied by the seller or other third
parties; Cars.com is not responsible for the accuracy of such information. Cars.com provides
service and materials without representations or warranties of any kind, either expressed or
See our terms of service for more details.